Beyond Tea and Tissues : Protecting and Promoting Mental Health at Work / Karen Milner and Judith Ancer.

Format:

Book

Author/Creator:

Milner, Karen, author.

Ancer, Judith, author.

Language:

English

Subjects (All):

Employees--Mental health--South Africa.

Employees.

Job stress--South Africa.

Job stress.

Employee health promotion.

Physical Description:

1 online resource (240 pages)

Edition:

First edition.

Place of Publication:

Randburg, Republic of South Africa : KR Publishing, [2021]

Summary:

The business case for dealing with mental health and wellbeing in the workplace is absolutely clear. Not only are the workplace costs associated with poor mental health significant, but positive mental health (manifested as employee engagement and other positive mental health states) has been found to play a key role in organisational success. Beyond Tea and Tissues will empower and educate mental health and employee wellbeing professionals, managers, HR practitioners, and employers across the spectrum with the insights, evidence and practical tools needed to protect employees, prevent harm and promote thriving. This actionable handbook covers a wide range of burning issues, such as:* Understanding the role of the manager or HR practitioner in working with mental health problems* Cultural issues to consider when managing mental health at work* Identifying and managing personality, mood and anxiety disorders in the workplace* Best practices for tackling workplace bullying or violence-prone people at work* Recognising and assisting employees with addiction problems* Helping employees work through difficult life experiences* Practical strategies for managing a mental health crisis at work* Early warning signs of mental health difficulties* What to do if you suspect something is wrong* What NOT to do after a mental health crisis* And more!Beyond Tea and Tissues offers ACTIONABLE STEPS that can be taken today, to optimise employee wellbeing and manage distress, trauma and mental illness in the workplace. ABOUT THE AUTHORSProf Karen Milner is an Associate Professor of Psychology in the School of Human and Community Development at the University of the Witwatersrand, Johannesburg South Africa. She is registered as an Industrial/Organisational Psychologist with the Health Professions Council of South Africa. Her teaching and research interests are in the field of employee well-being and mental health at work. Karen has published extensively in the field of health and wellbeing (including mental health) in the workplace in both local and international journals.Judith Ancer is a Clinical Psychologist in private practice in Johannesburg, South Africa. She has worked both in inpatient and outpatient adult psychotherapy settings, in both public service and private practice, as well as at Crossroads Remedial School with children and parents. For more than two decades she has worked as a supervisor and trainer of other mental health professionals in clinical, academic and organisational settings. She often gives talks and runs workshops and used to write a weekly column called Letting Grow on parenting and child development issues for the Sunday Times. She is a director of Shrink Rap, a company that offers continuing professional education to healthcare and human resource professionals and provides training and counselling services to small companies.

Contents:

Cover

Title Page

Copyright Page

Full Title Page

Acknowledgments

Table of contents

About the authors

Foreword by Andrew Davies

Acronyms used

Chapter 1: Introduction

Conclusion

Chapter 2: Mental illness: fact, fiction, stigma and stereotypes

Cultural issues in mental health

What is mental illness?

Formal classification of mental illness

Difference and discrimination: stigma and shame

Why should workplaces care about mental illness?

The relationship between the workplace and mental illness

Chapter 3: Sad, Worried, Bewildered and Bizarre - Psychiatric Conditions

Introduction

Mood disorders

Major Depressive Disorder

Causes of Major Depressive Disorder

Bipolar Mood Disorder

How to recognise or assess mood disorders in the workplace

Signs of Mania in the workplace

Anxiety disorders

Generalised Anxiety Disorder

Panic Disorder

Specific Phobias

Social Anxiety Disorder

Obsessive-Compulsive Disorder

How to recognise anxiety disorders in the workplace

Out of touch with reality: psychotic disorders

What is psychosis?

Psychosis and the workplace

Typical treatments of mental illness

Medical treatments of mental health conditions

Psychological and counselling treatments

Psychiatric Hospitalisations and Rehabilitation

Chapter 4: Some we love, some we hate - Personality Disorders at work

What is a personality disorder and who is a difficult person?

Personality disorder clusters

Cluster A: Socially withdrawn, eccentric and odd people

Autism Spectrum Disorders and the Workplace

What can people on the Autism Spectrum contribute to the workplace?

Particular problems people on the Autism Spectrum may pose to the work place

How best to manage people on the Autism Spectrum in the workplace.

Cluster B: Unstable, disruptive, manipulative, emotionally needy and unpredictable people

Narcissistic Personality Disorder

Particular problems narcissistic personality types may pose to theworkplace

What can people with narcissistic personality types contribute to the workplace?

How best to manage the narcissistic employee, manager or CEO in the workplace

Antisocial personality and psychopathy in the workplace

What can people with antisocial and psychopathic personality type contribute to the workplace?

Particular problems antisocial and psychopathic personality types may pose to the workplace

How best to manage the antisocial or psychopathic employee, manager or boss

The Dark Triad

Histrionic Personality Disorder

Borderline Personality Disorder

Cluster B: The grandiose, aggressive, manipulative, scheming, entitled, disruptive and unpredictable personality types

Cluster C: Anxious, Fearful and Rigid people

Avoidant Personality Disorder

Obsessive-Compulsive Personality Disorder

What can anxious, fearful and rigid people contribute to the workplace?

Particular problems anxious, fearful and rigid people may pose to theworkplace:

How best to manage anxious, fearful and rigid people in the workplace

How best to deal with a controlling perfectionistic person as a manager

Chapter 5: Workplaces gone wild: Destructive Behaviours in Organisations

Best practices for managing violence-prone people at work

Substance use/misuse/abuse/addiction

Behavioural addictions

Self-medication

Who is at risk for addiction?

Addiction and the workplace

How to recognise or assess substance use/misuse/abuse/ addiction in the workplace

Typical treatments of substance use/ misuse/ abuse/addiction

Risks and challenges of substance abuse to the workplace.

How the employer can assist the employee with an addiction

Sticks and stones and words that hurt: workplace bullies

Defining workplace bullying or harassment

Consequences of workplace bullying

Legal implications for workplaces in dealing with workplace bullying

Legislation regarding workplace bullying

Best practices when managing workplace bullying

Sexual harassment

Violence-Prone Individuals in the workplace

Defining workplace violence

Risk factors that contribute to workplace violence

The duty to ensure a safe workplace

The individual characteristics of violence-prone individuals

Chapter 6: When bad things happen: difficult life experiences and the workplace

Stress and Burnout

Definitions

Stress

Individual differences

Strains

Burnout

Trauma

What about trauma debriefing?

Returning to duty after a trauma in the workplace

Bereavement

Guidelines for helping the employee who is grieving

Relationship difficulties and family breakdown

Guidelines for helping the employee who is having a relationship crisis

Loneliness and the workplace

Impact of Loneliness

Impact of loneliness on the workplace

Mental health and marginalisation in the workplace

What can be done to address marginalisation in theworkplace?

What can you do as an individual?

What is the role of the manager or HR practitioner in working with theseissues?

Chapter 7: Walking the High Wire: Strategies for managing a mental health crisis

One step at a time: Acknowledge, Alert and Address

What is a mental health crisis?

A mental health crisis may be triggered by traumatic events

A mental health crisis may be triggered by losses - real or threatened

A mental health crisis may be substance induced.

What an acute serious mental health crisis looks like

Early warning signs that may alert you that a person is having mental health difficulties

Obstacles to immediate action

What to do if you think something is wrong

What to do in an EMERGENCY SITUATION

Helpful leadership responses to crises

After a mental health crisis

Reasonable accommodations

Chapter 8: The Healthy Organisation

Psycho-social Conditions associated with Healthy Organisations

Chapter 9: Thriving

Pioneers of positivity

Psychological Capital

Hope

Efficacy

Resilience

Optimism

Interventions to facilitate thriving

Mindfulness

Counting your blessings? Gratitude interventions

Strengths-based interventions

Critique of Positive Organisational Behaviour

Appendix 1: Psychiatric medications commonlyused in South Africa

Appendix 2: Resource list: South Africa

Appendix 3: Aspects of South African Labour Law with Specific Reference to Mental Health

References

Index

Back cover.

Notes:

Includes bibliographical references and index.

Description based on publisher supplied metadata and other sources.

Description based on print version record.

ISBN:

1-86922-890-1

OCLC:

1251444349