Diversity, equity, and inclusion for dummies / Shirley Davis.

Format:

Book

Author/Creator:

Davis, Shirley, author.

Language:

English

Subjects (All):

Diversity in the workplace.

Equality.

Social integration.

Physical Description:

1 online resource (355 pages)

Edition:

1st edition.

Place of Publication:

Hoboken, New Jersey : John Wiley & Sons, Incorporated, [2022]

Summary:

Strengthen your company culture through inclusive and equitable policies and practices The global workforce and marketplace will continue to undergo dramatic demographic shifts--redefining the workplace, the workers, and how work gets done. Organizations that want to attract and retain the best talent and to capitalize on the full breath of their perspectives and experiences must first reflect our society as a whole, and secondly, must create the right kind of work environment where ALL talent can thrive. That means valuing diversity, creating more equitable policies and practices, and fostering a welcoming and inclusive culture. In Diversity, Equity & Inclusion For Dummies, global workforce expert, and three-time Chief Diversity and Inclusion Officer Dr. Shirley Davis unveils her extensive collection of real-world experiences, stories, case studies, checklists, assessments, tips, and strategies that will give you a deeper understanding of the business impact of DEI and how your role as a leader can contribute to your company's long term success. You'll learn: The fundamentals of DEI and how it drives business performance and impact How to conduct comprehensive DEI organizational assessments to identify systemic and institutional inequities Tactics and strategies for having necessary but difficult conversations, and how to make them impactful Skills and competencies that every leader needs in order to effectively lead the new generation of workers How to operationalize DEI across your organization, measure its impact, and sustain it long term Diversity, Equity & Inclusion For Dummies is a must-read guide for any leader at any level who wants to ready themselves for the workplace of the future and reap the benefits of a full spectrum diverse ideas, backgrounds, and experiences. It also belongs on the reading lists of human resources and DEI professionals actively seeking to go broader, deeper, and have greater impact in their DEI work.

Contents:

Intro

Title Page

Copyright Page

Table of Contents

Introduction

About This Book

Foolish Assumptions

Icons Used in This Book

Beyond the Book

Where to Go from Here

Part 1 Getting Started with Diversity, Equity, and Inclusion

Chapter 1 Understanding the Fundamentals of Diversity, Equity, and Inclusion

Re-Shifting the Focus to Diversity, Equity, and Inclusion Work

Understanding the History of Diversity and Inclusion in the Workplace

Defining Diversity, Equity, and Inclusion

Diversity

Multiple dimensions of diversity

Equity

Inclusion

Diversity, equity, and inclusion

Breaking Down Other Key DEI-Related Terms

Ability and disabilities

Belonging

BIPOC

Implicit bias

Intersectionality

Isms and phobias

LGBTQIA+

Microaggressions

Neurodiversity

Prejudice and stereotypes

Privilege and power

Getting Started: Reflection Activity

Chapter 2 Exploring Key Demographic Trends that Are Redefining the Workplace

Increasingly Global

Increasingly Diverse

Generational diversity

Gender diversity

Racial and ethnic diversity

Increasingly More Flexible and Working More Virtually

A new way of thinking about work

The impact diversity, equity, and inclusion

Increasingly Digital

Considering the COVID-19 pandemic's effects on digitalization

Examining automation's and artificial intelligence's impact on talent and DEI

Increasingly Underskilled

Chapter 3 Cultivating Skills and Competencies for Leading Today's Workers

Assessing Your DEI Leadership Effectiveness

Demonstrating emotional intelligence

Exhibiting authenticity and transparency

Building and maintaining trust

Leading change

Dealing with conflicts

Using diplomacy and tact

Applying an equity lens in decision making

Exercising cultural competence.

Navigating workplace politics

Developing accountability as a leader

Promoting DEI as a Senior Executive/Board Member

Fostering DEI as a Middle Manager or Supervisor

Championing DEI as a Mentor or Sponsor

Mentorship

Sponsorship

Chapter 4 Making the Case for DEI

Recognizing DEI's Impact on Organizational Success

Becoming an Employer of Choice

Leveraging Inclusion to Drive Innovation and Creativity

Enhancing the Safety, Health, and Wellness of Staff

Improving the Employee Experience and Encouraging Engagement

Creating a positive employee experience

Seeing increased engagement

Minimizing Employee Complaints and Lawsuits

Avoiding the Revolving Door and Turnover of Top Performers

Chapter 5 Hiring a Chief Diversity, Equity, and Inclusion Officer

Tracing the Rise of the Chief Diversity, Equity, and Inclusion Officer's Role

Knowing When It's Time to Hire a CDEIO

Considering the Best Candidate for Your Organization

Positioning the Role at the Right Level

Part 2 Examining DEI in the Workplace

Chapter 6 Assessing Your Organization's Culture

Exploring What Culture Is

Using Benchmarks and Other Industry Standards

Conducting Document Reviews of Policies, Processes, and Strategies

Conducting Leadership Assessments

Conducting a Staff Inclusion and Engagement Survey

Conducting Employee Focus Groups

Chapter 7 Exposing Common Organizational Barriers to DEI

Looking for the Culture Fit

Resisting the Value and Need for DEI

Handling resistance

Overcoming fear

Perpetuating Microaggressions, Stereotypes, and Prejudices

Taking a closer look at microaggressions

Sniffing out stereotypes and prejudices

Overlooking Hidden Figures Who Are Overperforming but Undervalued

Minimizing the experiences and contributions of underrepresented talent.

Relying on favorites and go-tos

Silencing and Ignoring Employee Complaints

Chapter 8 Positioning DEI as an Organization's Strategic Priority

Embedding DEI into the Organization's Mission, Vision, and Values

Creating a DEI Plan

Starting with a vision for the future

Taking the steps to make it happen

Communicating the DEI Plan across the organization

Involving leadership

Making it relevant

Keeping the Plan Alive

Part 3 Implementing and Operationalizing DEI Across the Organization

Chapter 9 Finding and Recruiting Diverse Talent

Reviewing Your Recruitment Strategy

Shoring up your short-term recruitment strategy

Looking at recruitment with an eye on long-term goals

Boosting your diversity recruitment strategy

Casting a Wider Net to Build a Diverse Pipeline

Building relationships and networking

Communicating your commitment to DEI

Writing More Inclusive Job Descriptions

Minimizing Bias in the Selection Process

Recognizing that everyone has biases

Replacing gender-coded words with gender-neutral ones

Reducing racial bias

Curtailing bias against older workers

Diminishing bias against disabled (differently-abled) workers

Lessening bias against religious beliefs/spirituality/faith

Assembling a Diverse Interview Panel

Avoiding Illegal and Inappropriate Questions

Chapter 10 Developing, Coaching, Promoting, and Retaining Diverse Talent

Developing Diverse Talent

Coaching Diverse Talent

Assessing Your Team's Needs

Understanding the best ways to get your team's input

Mentoring across differences

Customizing your leadership style to your team's diverse needs and talents

Reviewing Performance with an Equitable and Inclusive Mindset

Combating microaggressions and bias

Providing feedback through an equitable lens

Applying Retention Strategies That Work.

Chapter 11 Leading Diverse Teams for Maximum Performance

Assembling a Diverse Team

Maximizing the Benefits of a Diverse Team

Creating opportunities for people to get to know each other

Embracing communication style differences

Making your meetings no-judgment zones

Focusing on the increase in market share and serving more diverse customers

Addressing unconscious cultural bias

Inviting Diversity of Thought to the Table

Scrutinizing the myth about diversity of thought

Uncovering the truth about diversity of thought

Mining diversity of thought at the table

Facilitating Relationship-Building and Cultivating Trust and Belonging

Building relationships

Building trust

Avoiding the Common Pitfalls of Leading a Diverse Team

Chapter 12 Tracking, Measuring, and Reporting the Progress of DEI Efforts

Measuring What Matters

Understanding what makes a metric good

Considering common areas to measure

Avoiding common metrics mistakes

Identifying the Problems with Tracking DEI

Developing a DEI Scorecard

Reporting the Data to Key Leaders

Putting it all together

Making sure leaders use the data presented

Chapter 13 Embedding DEI in Other Key Areas of the Organization

Incorporating DEI Messaging into Marketing and Branding Initiatives

Practicing inclusive marketing

Avoiding cultural appropriation and other missteps

Integrating DEI into Company Communications and Messaging

Connecting DEI to Environmental Social Governance and Corporate Responsibility

Surveying Supplier Diversity Programs

Understanding the benefits of supplier diversity programs

Establishing and nurturing relationships with diverse vendors and suppliers

Exploring best practices for supplier diversity programs

Measuring the success of a supplier diversity program.

Chapter 14 Launching DEI Councils and Employee Resource Groups

Differentiating Between DEI Councils and Employee Resource Groups

Understanding how diversity councils can support ERGs

Looking at what diversity councils and ERGs can accomplish together

Drilling down into the importance of ERGs

Ensuring Engagement from the Top: The Importance of the Executive Sponsor

Establishing an Effective DEI Council

Knowing your company and finding a champion

Establishing your mission, vision, and strategic areas of focus

Setting goals and establishing roles and responsibilities

Recruiting and securing DEI council members

Developing a DEI council charter

Offering Employee Resource Groups to Support DEI Initiatives

Realizing the benefits of the ERGs for employees and the organization

Identifying the various types of employee resource groups

Deciding when to launch ERGs and which to launch first

Recruiting ERG members and executive sponsors

Establishing an ERG charter and measures of success

Part 4 Sustaining DEI in Your Organization

Chapter 15 Understanding Implicit Bias and Its Impact in the Workplace

An Important Word on Bias

Tracing the Origins of Biases and How They're Reinforced

Identifying Ways Biases Show Up in Everyday Life

Distinguishing among the Various Biases

Describing the Ways Biases Affect Decision Making in the Workplace

Reprogramming Your Brain to Make Less Biased Decisions

Mitigating bias as an individual

Managing bias within a system

Chapter 16 Moving from Unconscious Bias to Inclusive Leadership

Realizing the Benefits of Becoming an Inclusive Leader

Driving financial performance

Enhancing employer brand that attracts top talent

Increasing employee engagement, satisfaction, and team performance

Achieving greater innovation in products and services.

Honing the Competencies and Key Traits of an Inclusive Leader.

Notes:

Description based on print version record.

Includes index.

Other Format:

Print version: Davis, Shirley Diversity, Equity and Inclusion for Dummies

ISBN:

9781119824770

111982477X

9781119824763

1119824761

OCLC:

1289814813