Self-presentation and self-praise in the digital workplace / Anna Danielewicz-Betz.

Format:

Book

Author/Creator:

Danielewicz-Betz, Anna, 1966- author.

Language:

English

Subjects (All):

Entrepreneurship.

Praise.

Employees--Effect of technological innovations on.

Employees.

Physical Description:

1 online resource (xvi, 242 pages) : digital, PDF file(s).

Edition:

1st ed.

Place of Publication:

London : Anthem Press, 2022.

Summary:

<i>Self-Presentation and Self-Praise in the Digital Workplace</i> presents the findings of an interdisciplinary study of the 'self-entrepreneurial self' and, in particular, the rationale behind its need to self-present under the current socio-economic and business conditions. It addresses the complex landscape of the levels, typologies, categories, and triggers, as well as both internal and external factors impacting self-praise in the context of a digital workplace (with the focus on enterprise social media).

Contents:

Cover

Front Matter

Half Title

Title page

Copyright information

Dedication

Illustrations

Preface

Chapter C01-C04

Chapter 1 PUTTING THE 'SELF' FIRST

1.1 Introduction: Neoliberalism and the Self

1.2 Neoliberalism at Work in the Digital Workplace

1.3 The Neoliberal Work Ethos and On-Demand Economy

1.4 Rhetoric of Fear

1.5 Digital Transformation: Towards a Digital Enterprise

1.5.1 Digital traction metrics and permission-based collaborative communication

1.5.2 Open and connective communication

1.6 The Concept of Self

1.6.1 The social self and self-presentation

1.6.2 Self-presentation and self-centred activities in competitive business environment

1.7 Conclusion

Chapter 2 ENTERPRISE SOCIAL MEDIA AFFORDANCES AS DRIVERS OF SELF-PRESENTATION

2.1 Introduction

2.1.1 ESM: Theoretical framework

Community of practice

Weak tie theory

Group social capital theory

Social exchange theory

2.2 ESM Affordances

2.2.1 Collaboration tools and tagging

2.3 Visibility, Transparency, and Other Key Affordances as Triggers of Self-Presentation on ESM

2.3.1 Understanding self-presentation in the context of ESM identity

2.3.2 Construction of online identity via self-praise: A rhetorical perspective

2.3.2.1 ESM and IT identities

2.4 Gamification as a Technological Affordance and Its Impact on Self-Motivation and Self-Presentation

2.4.1 Gamification of business: Driving self-praise

2.4.2 Praise as a gamification technique

2.4.3 Gaming affordances

2.5 Quantified Self at Work (QSW) and Enforced Self-Praise

2.6 Conclusion

Chapter 3 SELF-PRESENTATION AND SELF-PRAISE ON ENTERPRISE SOCIAL MEDIA

3.1 Introduction

3.2 Self-Praise (Non-)Spaces: Organisational Typology

3.3 Self-Praise: A Cross-Cultural (Rhetorical) Perspective.

3.3.1 Self-praise as a rhetorical device in Graeco-Roman oratory tradition

3.3.2 Self-praise and cultural norms in modern times

3.4 Gender Perspective on Self-Promotional Behaviour

3.5 Pragmatic Linguistics Framework of Self-Praise: Face-Flattering Acts

3.6 Self-Praise Classification

3.7 Self-Presentation in the Corporate Environment: The Self-Praise Levels

3.7.1 Self-praise at the corporate/company level

3.7.2 Self-praise at the team level

3.7.3 Self-praise at the individual level

3.7.4 Self-praise at the customer level

3.8 Self-Presentational Nature of Corporations

3.8.1 Corporate philanthropic discourse

3.8.2 Corporate 'selfies' and corporate self-enhancement

3.8.3 Corporate self-seduction

3.9 Self-Praise on ESM: Examples from Corporate Secondary Data

3.9.1 ESM profile: Structure and content

3.9.2 Self-praise at the corporate level: ESM profile themes

3.9.3 Team level: ESM profiles and content contribution in groups

One of my team

My team

Me (as a team leader) and my team

'We' as a team

'We' in ESM group 'conversations'

3.9.3.1 Team and corporate levels combined: Common social identity

3.9.4 Self-praise on ESM: Individual level

3.9.4.1 Individual level: ESM group posts - themes

Authorisation/administration rights

Highlighting one's contribution

Scheduling

Name-dropping

Competence at work, solving work issue

3.9.4.2 Individual level: ESM profile - themes

Work history and key positions: Enhancing one's career, presenting own success stories

Education

Highlighting one's value, assets, and other differentiating factors

Impressing with numbers

Careful choice of interests and hobbies

Self-praise via showing off one's children

Idiosyncrasies, motto, favourite phrase

Mobility and international experience

Executive name-dropping.

3.9.5 Self-praise on ESM profiles: Customer level

3.10 Corporate Level of Self-Praise: Secondary Data Analysis

3.10.1 Customer stories (B2B)

3.11 Self-Praise in Conference Calls

3.11.1 Customer success references in conference calls

3.12 The Role of Audience in Self-Praising Behaviour

3.12.1 Audience segmentation

3.12.2 Self-praising audience in job interviews: Bilateral self-presentation in the recruitment process

3.13 Survey 1: Open Communication on ESM and in Collaboration Tools

3.13.1 Quantitative data: Descriptive statistics

3.13.2 Hypothesis testing: Pearson's correlation coefficient

3.13.3 Reliability test: Cronbach's alpha

3.13.4 Gender as an independent variable

3.14 Survey 1: Qualitative Analysis

3.15 Survey 2: Quantitative Findings

3.15.1 Cross-tabulation: The socio-economic variables

3.15.2 Survey 2: Frequency distribution results

3.15.3 Survey 2: The Chi-square test

3.15.4 Survey 2: Gender as an independent variable

3.16 Conclusion

Chapter 4 GOING BEYOND SELF-PRESENTATION AND SELF-PRAISE IN THE CORPORATE ENVIRONMENT: ACADEMIA AND LINKEDIN

4.1 Introduction

4.2 Learning To Be Visible in a Collaborative Environment

4.3 Academia and Self-Presentation: Social Research Sharing Networks and Quantified Self

4.3.1 Enforced self-praise in academia

4.3.2 Academia-related self-praise on social media and LinkedIn

Individual level

My team, my lab member, my student

University level

4.4 Self-Presentation and Self-Praise on LinkedIn

4.4.1 'Default' self-praise at the individual level

4.4.2 LinkedIn self-praise by association: Corporate level

Job posting on LinkedIn

4.4.3 LinkedIn: Self-praise at the team level

Identification with the team

'I and my team'

Team effort

'Member of my team'

'I and members of my team'.

'I am not the only one'

Basking in other's glory, name-dropping, ' "I" as representing the team'

4.4.3.1 Female gender solidarity (all women as a 'team')

4.4.4 LinkedIn: Self-praise and self-congratulations at individual level

Self-praise via a title, activities, and number of followers

Explicit self-praise

a. Awards

b. Name-dropping

Association with the self-praising person

Self- and other congratulations, accompanied by gender and race solidarity

Self-praise via third-party praise

Self-praise via association (with a family member)

Self-mention when congratulating someone else (third-party compliment)

Self-praise by proxy

Self-praise by proxy and self-mention

Mitigated self-praise by simultaneously congratulating someone else

Reinforced self-elicitation of further praise, following on initial reactions

Self-praise via numerous hashtags (and scale of cooperation at the corporate level)

Sharing of earned badges and quiz results

4.4.4.1 #Humblebragging on LinkedIn

Provocative endorsement of self-praise

'I'm humbled' (hedged by giving credit to others, sharing, and under-bragging)

4.4.5 LinkedIn: Self-praise at the customer level

#customerexperience

#customersuccess and #customerdelight

Customer success combined with team reference

Customer success: Job opening

Corporate/team self-praise via 'leading the way' in relation to #coronavirus

Flexible and adjustable customer care and engagement in the face of remote work and social distancing due to COVID-19 (supported with images)

4.5 Self-Praise at the Social Level (COVID-19-Related)

4.6 Conclusions

4.7 Wider Implications, Reflections, and Recommendations

End Matter

Bibliography

Index.

Notes:

Title from publisher's bibliographic system (viewed on 22 Feb 2022).

Includes bibliographical references (pages [198]-237) and index.

Other Format:

Print version: Danielewicz-Betz, Anna Self-Presentation and Self-Praise in the Digital Workplace

ISBN:

9781785278204

1785278207

9781785278211

1785278215