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Applying quality management in healthcare : a systems approach / Patrice L. Spath.

Holman Biotech Commons RA399.A1 K455 2022
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Format:
Book
Author/Creator:
Spath, Patrice, author.
Contributor:
Murray Galt Motter Memorial Fund.
Association of University Programs in Health Administration, issuing body.
Language:
English
Subjects (All):
Quality Assurance, Health Care--organization & administration.
Health Services Administration.
Total Quality Management.
Medical Subjects:
Quality Assurance, Health Care--organization & administration.
Health Services Administration.
Total Quality Management.
Physical Description:
xix, 351 pages : illustrations ; 26 cm
Edition:
Fifth edition.
Place of Publication:
Chicago, Illinois : Health Administration Press ; Washington, DC : Association of University Programs in Health Administration, [2022]
Summary:
"This book examines the real-world tools and techniques necessary for improving systems that affect patient care outcomes. The author explains how to explore and modify interconnected systems to make lasting changes that benefit the entire organization"-- Provided by publisher.
Contents:
Quality management fundamentals
Role of policy in advancing quality
Recognizing system complexity and relationships
Understanding system behavior
Creating a supportive environment
Fostering collaboration and teamwork
Establishing system direction
Setting improvement goals in complex systems
Measuring process and system performance
Using data analytic techniques to evaluate performance, with Naveen Kumar / Designing and implementing improvements
Using improvement teams and tools
Making healthcare safer for patients.
Notes:
Preceded by Applying quality management in healthcare / Patrice L. Spath, Diane L. Kelly. Fourth edition. [2017].
Includes bibliographical references and index.
Local Notes:
Acquired for the Penn Libraries with assistance from the Murray Galt Motter Memorial Fund.
Other Format:
Online version: Spath, Patrice. Applying quality management in healthcare
ISBN:
9781640552777
1640552774
OCLC:
1242021754

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