Value-driven business process management : the value-switch for lasting competitive advantage / Peter Franz, Mathias Kirchmer.

Format:

Book

Author/Creator:

Franz, Peter, 1948- author.

Kirchmer, Mathias, 1963- author.

Contributor:

Books24x7, Inc.

Language:

English

Subjects (All):

Business--Data processing--Management.

Business.

Management information systems.

Value analysis (Cost control).

Organizational effectiveness.

Physical Description:

1 online resource (1 v.) : ill.

Edition:

1st edition

Place of Publication:

New York : McGraw-Hill, [2012]

Language Note:

English

System Details:

text file

Summary:

Seize the competitive advantage with BPM at the heart of your strategy Value-Driven Business Process Management provides the rationale and methods for using business Process Management (BPM) to gain clarity on how your business operates and develop the ability to put new ideas into action quickly. You learn how to redirect your focus from a "method-and-tool" view of BPM to a more broadly informed view of BPM as a powerful management approach. Peter Franz , Managing Director for Business Process Management at Accenture, is responsible for the global team that helps clients achieve sustainable shareholder and customer value through scalable, efficient and agile business processes. Dr. Mathias Kirchmer , Accenture's Executive Director for Business Process Management, leads the global BPM-Lifecycle Practice, as well as the program for the development of Accenture's Business Process Reference Models across industries and functional areas.

Contents:

Preface

Strategy and planning for value-driven BPM

Value-driven BPM : why you need it now

The impact of value-driven BPM

The process of process management

Developing your roadmap to value-driven BPM

How value-driven BPM optimizes the impact of process improvement initiatives

Building a value-driven organization

Building an organization for value-driven BPM

Information technology for value-driven BPM

Managing information models for value-driven BPM

The present and the future of value-driven bpm

Value-driven bpm in practice

The future of value-driven BPM

Predictions: Where are we going next with value-driven BPM?

Prediction 1: The emergence of strong process leadership

Prediction 2: Emerging market multinationals as adopters of value-driven BPM

Prediction 3: Process-focused KPIs and visual performance management

Prediction 4: Social networking and virtualization

Prediction 5: Process-centric systems integration

A new management philosophy

List of figures and tables

Abbreviations

Bibliography

Notes.

Notes:

Title from title screen.

Includes bibliographical references and index.

Digitized and made available by: Books24x7.com.

Description based on print version record.

ISBN:

9786613614056

9781280584220

128058422X

9780071791724

0071791728

OCLC:

794619468

Publisher Number:

9786613614056