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Leveraging lean in ancillary hospital services : creating a cost effective, standardized, high quality, patient-focused operation / Charles Protzman, Joyce Kerpchar, George Mayzell.
- Format:
- Book
- Author/Creator:
- Protzman, Charles, author.
- Kerpchar, Joyce, author.
- Mayzell, George, author.
- Language:
- English
- Subjects (All):
- Hospitals--United States--Administration.
- Hospitals.
- Hospital care--United States--Quality control.
- Hospital care.
- Six sigma (Quality control standard).
- Physical Description:
- 1 online resource (348 p.)
- Edition:
- 1st ed.
- Place of Publication:
- Boca Raton, Florida : CRC Press, 2015.
- Language Note:
- English
- Summary:
- This book is part of a series of titles that are a spin-off of the Shingo Prize-winning book Leveraging Lean in Healthcare: Transforming Your Enterprise into a High Quality Patient Care Delivery System. Each book in the series focuses on a specific aspect of healthcare that has demonstrated significant process and quality improvements after a Lean implementation.There are many departments within a hospital that support the primary function of caregiving and each can benefit from implementing Lean methodologies. Leveraging Lean in Ancillary Hospital Services: Creating a Cost Effective, Standard
- Contents:
- Front Cover; Contents; Preface: Ancillary Hospital Services; Acknowledgments; Authors; Chapter 1: Introduction to Lean; Chapter 2: Batching vs. Lean Thinking and Flow; Chapter 3: Lean and Change Management; Chapter 4: Lean Foundation; Chapter 5: Basic Lean Concepts and Tools - Assessment and Analyze; Chapter 6: Putting It All Together; Chapter 7: Implementing Lean in a Healthcare Environment; Chapter 8: Executives and Lean; Chapter 9: Roles and Responsibilities of Managers and Supervisors; Chapter 10: What It Means to Have a Lean Culture; Chapter 11: Leveraging Lean in the Support Services
- Appendix: GlossaryBack Cover
- Notes:
- Description based upon print version of record.
- Description based on online resource; title from PDF title page (ebrary, viewed January 14, 2015).
- ISBN:
- 9780429256363
- 0429256361
- 9781138431652
- 1138431656
- 9781482237306
- 148223730X
- OCLC:
- 1080586289
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