Needs assessment basics / Beth McGoldrick, Deborah Tobey.

Format:

Book

Author/Creator:

McGoldrick, Beth, author.

Tobey, Deborah, author.

Series:

ASTD training basics series.

ASTD training basics series

Language:

English

Subjects (All):

Employees--Training of.

Employees.

Physical Description:

1 online resource (184 pages).

Edition:

Second edition.

Place of Publication:

Alexandria, Virginia : ATD Press, [2016]

Summary:

Go from order-taker to valued performance consultant. You may be pressured to give an immediate "yes" to a training request. Resist. Instead, start playing an essential role in driving your organization forward by using needs assessment to target your training programs to support critical business goals. Organizations need staff to be efficient and effective. That calls for training programs that get to the core of performance issues. A needs assessment ensures that you understand the root of problems like knowledge gaps, performance issues, and product quality and gives you the tools to resolve them. This second edition of Needs Assessment Basics starts with the initial training request and guides you all the way through data collection and making training recommendations. A progressive case study illustrates the seven phases of a needs assessment plan to reinforce each chapter's content. Part of ATD's Training Basics series, Needs Assessment Basics will help you develop a foundation that will ensure the training programs you design and deliver will help the organization succeed.

Contents:

Intro

Title Page

Copyright

Contents

About the Training Basics Series

Preface

Preface to the First Edition

1. Why Needs Assessment?

Introduction: An Analogy

What Is Training Needs Assessment?

Defining Key Terms

Purposes of Training Needs Assessment

Steps in Training Needs Assessment

2. The Training Request

Starting Near the End: The Training Request

Why Start Here?

The Initial Client Conversation

Building Credibility

Getting It Done

3. Identifying Questions and Data Sources

The Purposes of Data Collection and Analysis

4 Distinct Thought Processes

The Data Collection Plan

4. Evaluating Potential Data Collection Methods

Understanding Data Collection Methods

Don't Go Ballistic Over Statistics

Completing the Data Collection Plan

5. Data Collection Implementation

Choosing Data Collection Methods

Implementing Your Data Collection

The Ultimate Goal: Generating the Training Design

6. Data Analysis

Data Analysis Versus Recommendations

What Do the Data Say?

A Short Side Trip to Descriptive Statistical Analysis

Nontraining Needs

7. Data Analysis Recommendations

Recommendations Are Not the Same as Data Analysis

Making Training Recommendations

Making Nontraining Recommendations

So, What About ROI?

Tips for Projecting ROI

Or Is It ROE?

8. Communicating With Your Client

Planning the Feedback Meeting and Presentation

Making the Presentation

Steps in the Presentation

Next Steps

9. The Ideal Organization Scan

Organization Scanning and Business Need Identification

Sources of External and Organization Scan Data

10. A Final Note

Common Errors in Needs Assessment.

The Problem With Needs Assessment

What About Performance Consulting?

Conclusion

References

Additional Resources

About the Authors.

Notes:

Includes bibliographical references.

Description based on print version record.

ISBN:

9781562865696

1562865692

OCLC:

960907204