Manage to engage : how great managers create remarkable results / Pamela Hackett.

Format:

Book

Author/Creator:

Hackett, Pamela, author.

Language:

English

Subjects (All):

Personnel management.

Physical Description:

1 online resource (258 pages) : illustrations

Place of Publication:

Hoboken, New Jersey : John Wiley & Sons, Incorporated, [2021]

Summary:

"Engagement has often been relegated to HR or was seen as a 'soft' issue. But when you build engagement into the life blood of a leader's role, you see it becomes a performance requirement and a natural part of a manager's day-to-day job. The problem? Leaders have been ill-equipped to engage, not knowing the right tools to employ or the right approaches to take. After all, so much is coming at them. How can they stop and engage? But what if they could? Leaders have often seen engagement as the outcome rather than the launchpad to build stronger ecosystems and achieve results. Manage to Engage addresses this with simple concepts like The HeadsUP High 5, behavior models like Active Management, and a unique performance improvement tool that engages as much as it brings about change: the 1.5.30 Connect--a daily, weekly, monthly routine performance review to enable people to achieve day-to-day business results. Packed with tools and exercises to apply at work today, Manage to Engage helps you address quality of life at work from the start"-- Provided by publisher.

Contents:

Cover

Title Page

Copyright Page

Contents

Introduction

The Times, They Are a-Changin'

Changing Your Advantage

Great Things Happen at the Intersection of People and Technology

Flat as a Pancake - Not Yet

But What if They Could?

People Are (Still) the Future of Business

A Moment Can Become a Movement

But Does It Have to Be This Way?

What Will Our Legacy Be?

Is It Culpability or Capability?

Engagement, the Quiet Revolution, the Needed Movement

How to Engage with This Book

Chapter 1: People Matter: We Need a Healthier Way of Working

Chapter 2: The Ice Age: It's Alive and Well at Work

Chapter 3: Manage to Engage: Building Street Cred

Chapter 4: Fair Trade: An "F" You Should Be Proud Of

Chapter 5: A Common Cause: Collecting Volunteers to Create a Movement

Chapter 6: Cleaning Up Your Workplace

Chapter 7: Out Your Doubt and Boost Confidence

Chapter 8: Building Connections: Can You Hear Me?

Chapter 9: The Strength in Numbers Is Collaboration

Chapter 10: Building Community: 1+1 = 3

Chapter 11: Growing Capability: We Yearn to Learn

Chapter 12: Freedom: The Great Facilitator

Chapter 13: Making a Difference: Engage. Enable. Energize.

Conclusion

Chapter 1 People Matter: We Need a Healthier Way of Working

No Connections in Range

Seeing People as Value and Valuable

We Need a New Scorecard That Drives Results

Work: A Four-Letter Word

Soul-Destroying Survey Findings

The Problem with Organizations Is O-r-g-a-n-i-z-a-t-i-o-n

I Love Being Managed! Not

Volunteerism: The New Competitive Advantage

Clean and Meaningful, Not Lean and Mean

If the Pants Fit, Wear Them

Fit and Healthy - The Human Competitive Edge

The Chariots Are on Fire

Good, Better, Best, Never Let It Rest. . .

The Workplace Scorecard - Scoring the Top, from the Bottom Up.

Engage, Enable, Energize. What Does MI-9 Feel Like to People at Work?

Fueling Your Fitness Program

Chapter 2 The Ice Age: It's Alive and Well at Work

A Few Bad Apples. . .

The Freezing of the Global Workforce

A World on the Run

Navigating the Perfect Storm

Skill Up or Sink

A Breath of Fresh Air

Second Acts

I'm Gonna Make You a Star

Don't Forget to Look at Yourself

So How Do We Break the Cycle?

Start with Common Complaints That Undermine Employee Confidence

Bad News Sells

We're All Looking for Value

People Are a Product of You

The Boss Is Dead, Long Live the Boss

Value Is as Value Does

The Way We've Been Managing Hasn't Managed to Engage

Coming to a Workplace Near You: The Biggest Change Project Ever

Connecting with Generation C

Chapter 3 Manage to Engage: Building Street Cred

Beware Flying Monkeys!

Volunteering to Do More

Engagement Kicks in When Flying Monkeys Are Kicked Out

Engage Yourself

Go HeadsUp

A Total Ecosystem Approach

Chapter 4 Fair Trade: An "F" You Should Be Proud Of

Fair Is as Fair Does

Aussie Rules

Fairest of Them All - Give the Gift of Time

Fair Trade in Action: Eight Active Management Behaviors

AMB 1: Promote Health and Safety

AMB 2: Agree on the "What" - Jointly Set Expectations

AMB 3: Support the "How" - Guide, but Don't Drive the Car

AMB 4: Check In - How Are We Doing?

AMB 5: Agree on the Progress Made and the Progress Still to Come

AMB 6: Give Coaching and Support

AMB 7: Problem Solve and Decide

AMB 8: Datacation - How Did We Perform Overall?

Under New Management

Applying Fair Trade: What Color Is Your Day?

The Color of Your Most Valued Asset - Your Time

The Many Shades of Value

Your DILO Log

You Don't Have a Time Machine

Cut the Passion Police and Create Advantage.

Chapter 5 A Common Cause: Collecting Volunteers to Create a Movement

Causes Count

Reclaiming Our Sense of Purpose

Volunteering Your Passion

Users Don't Adopt, People Do

Starting from Scratch

There Is No Cause Too Small

Chapter 6 Cleaning Up Your Workplace

Engaging in Cash, Cost, and Growth

Lean Isn't Always Clean

Humanize. Optimize. Digitize. Healthy and Fit.

Step One in the Cleanup: Figure Out What Cheeses People Off

The Hairdryer, the Hotel, and the Bad-Hair Day

Recognizing the Signs

From Walk-the-Floor to Walkabout

From Process Mapping to Aerial Mapping

Couldn't You Just Process Map and Get the Same Understanding?

Don't People Already Know What Their Business Looks Like?

How Can We Engage Employees in Change?

Why Is Aerial Mapping So Essential?

How Do We Measure Quality of Life?

What Does Working Here Really Feel Like?

If You Must Focus on Cost, Study These Numbers

Chapter 7 Out Your Doubt and Boost Confidence

Business Is Consuming Our Confidence

I Have Confidence in Confidence Alone

Doubt Is Not Resistance

Turn the Lights On

Improve Your Personal Visibility

Improve Information Visibility: Work on Your Infostructure, the Road to Informed Action

Create a Visible Workplace

Provide People with Visual Impact

Accelerate Confidence Building

One Word: When Less Is More

Chapter 8 Building Connections: Can You Hear Me?

You're the Best Thing about Me

Playing Push-Me-Pull-Me

Don't Break the Connection

One Size Does Not Fit All!

We Cannot Be Assimilated

Ban Bossy - A Good Boss Keeps You Engaged

Core Principles for Improving Connectivity

I'm a Change Junkie - Get Me Out of Here!

Time Is Precious - Use It Well

If You Want to Understand, Listen

One Foot in the Present and One Foot in the Future.

Soul-Searching, a Change Is Gonna Come

Oh, and Don't Forget to Be Human!

Chapter 9 The Strength in Numbers Is Collaboration

A Person Is a Person through Other People

A Thumb Working Alone Has Little Value

We Are Social Butterflies

Think Big

Make Your Mark

An Opportunity Shared Is an Opportunity Doubled

Supersize Me

Beyond Borders

Preparing the Way for Collaboration

Curators of Curiosity

Collaboration Takes Energy

Bring Curiosity to Life

Take a Wider Angle Lens

Use Selfie Superpower

Collaboration 4.0

Diversity - It's about Collaboration, Not Just Race and Gender

Chapter 10 Building Community: 1 + 1 = 3

Communities' Role in Riding Out Bad Times

Community Is King

Community Is a Unique Selling Proposition for Employers

Chapter 11 Growing Capability: We Yearn to Learn

Apply Learning Liberally

Coaching Is Another C

Supply Floaties

Somewhere over the Rainbow

How Are You Developing Your People?

Everyone Stop Learning, Please!

Work: When People Get into It, They'll Get More Out of It

Change Your Vantage Point

Sometimes It's Just about the Company We Keep

Test Your Capability to Build Capability

Future-Proofing the Business

Chapter 12 Freedom: The Great Facilitator

Freedom Comes from Being Empowered

Freedom Shouldn't Be Filtered through a Boss

Freedom Is Not a Threat

Freedom Frees Up People to Be Remarkable

Above All, Trust People

Chapter 13 Making a Difference: Engage. Enable. Energize.

Monetizing Effort: Creating a New Currency with MI-9

Achieve Your Leadership License to Operate

Flatten the Workplace Hierarchies

Pull up a Seat at the (Kitchen) Table

Engagement: The Future of Business Is Still People

The Change Imperative

Lead Generously

Employee Engagement Is the Best Investment You'll Ever Make.

The Past Will Never Again Predict the Future

So How Engaged Should Your Organization or Team Be?

Managing and Leading

Acknowledgments

About the Author

Index

EULA.

Notes:

Includes index.

Description based on print version record.

ISBN:

9781119773894

111977389X

9781119773900

1119773903

OCLC:

1241665143