Global supply chain quality management : product recalls and their impact / edited by Barbara B. Flynn and Xiande Zhao.

Format:

Book

Contributor:

Flynn, Barbara B., editor.

Series:

Supply chain integration series.

Supply chain integration : modeling, optimization, and applications

Language:

English

Subjects (All):

Product recall.

Product safety.

Business logistics.

Materials management.

Quality control.

Physical Description:

1 online resource (416 p.)

Edition:

1st ed.

Place of Publication:

Boca Raton : CRC Press, [2015]

Language Note:

English

Summary:

While there is substantial research surrounding manufacturing and design-related product hazards, little has been written about supply chain product hazards and how they impact supply chain quality management. Filling this need, Global Supply Chain Quality Management: Product Recalls and Their Impact draws together key insights and research findings from a global research project on product safety and recalls.The book presents detailed case studies of six extended global supply chains within three industries: toys, food, and pharmaceuticals. These case studies cover U.S. companies with supply

Contents:

Front Cover; Contents; Acknowledgments; Editors; Contributors; Chapter 1: Introduction; Chapter 2: Importance of Product Recalls; Chapter 3: Consumer Protection in Developing Countries; Chapter 4: Quality Risk in Global Supply Networks; Chapter 5: Chinese Toy Recalls; Chapter 6: Chinese Milk Powder Crisis; Chapter 7: Ford Pinto Recall; Chapter 8: Conceptualization of Supply Chain Quality Management; Chapter 9: Dongfeng-Peugeot-Citroen Automobile Co., Ltd.; Chapter 10: Changan Ford Mazda Automobile Co., Ltd.; Chapter 11: Bright Dairy; Chapter 12: CHIC Group Global Co., Ltd.

Chapter 13: Impact of Product Recall Announcements on Shareholder Wealth in ChinaChapter 14: Impact of Toy Product Recalls on Shareholder Wealth in the United States; Chapter 15: Impact of Recalls on Retailer Shareholder Wealth in the United States; Chapter 16: Effectiveness of Recall Strategies on Customer Perceptions; Chapter 17: Customer Perceptions of a Product Recall: The Role of Panic; Chapter 18: Relationship between Supply Chain Quality Integration and Performance; Chapter 19: Effect of Supply Chain Integration on Product Quality and Innovation

Chapter 20: Effect of Supply Chain Quality Management on PerformanceChapter 21: Concluding Thoughts; Back Cover

Notes:

Description based upon print version of record.

Includes bibliographical references and index.

Description based on print version record.

ISBN:

1-04-008071-5

0-429-24503-3

1-4398-1556-9

9780429245039

OCLC:

894169852