My Account Log in

1 option

Five Star Service: How to deliver exceptional customer service

O'Reilly Online Learning: Academic/Public Library Edition Available online

View online
Format:
Book
Author/Creator:
Heppell, Michael
Language:
English
Other Title:
Five Star Service
Place of Publication:
S.l. Pearson Education Limited
ISBN:
1-292-10023-0

The Penn Libraries is committed to describing library materials using current, accurate, and responsible language. If you discover outdated or inaccurate language, please fill out this feedback form to report it and suggest alternative language.

Find

Home Release notes

My Account

Shelf Request an item Bookmarks Fines and fees Settings

Guides

Using the Find catalog Using Articles+ Using your account