Unbias : Addressing Unconscious Bias at Work / Stacey A. Gordon.

Format:

Book

Author/Creator:

Gordon, Stacey A., author.

Language:

English

Subjects (All):

Discrimination.

Subconsciousness.

Diversity in the workplace.

Physical Description:

1 online resource (220 pages)

Place of Publication:

Hoboken, New Jersey : Wiley, [2021]

Summary:

"Unconscious Bias at Work will help readers to understand diversity, equity, and inclusion concepts and identify them in the workplace to understand where the bias lies within the workplace and provide readers with tools to actively remove barriers. We've defined the concepts; we've talked about what diversity is, what inclusion is, and how the concepts relate to the workplace. We've told everyone why diversity matters, why inclusion matters, and explained with charts, graphs, and statistics about return on investment and the business case for inclusion. But we are beyond talk and data. It's time for action. We need to provide tools to make these concepts actionable. The number one question Gordon receives from prospective clients is "how"? How do they do handle the conversation? How do they authentically discuss race when they've never had to previously? What can they do to be more inclusive? How do they help their employee resource groups (ERGs) without overburdening them with the extra work? Unconscious Bias at Work will answer these questions."-- Provided by publisher.

Contents:

Introduction

Chapter 1 The Blueprint

The Framework of the Blueprint

Awareness

Alignment

Action

Advocacy

Part 1 Awareness

Chapter 2 Start with Unconscious Bias?

Making Assumptions

Unconscious Bias: Diversity and Inclusion as a Strategy

The Need to Ask "Why?"

The Bandwagon Effect

Unconscious Bias Is a Complex Issue: Defining Your Why

Making the Decision to Answer Your Why

Chapter 3 What Is Unconscious Bias?

A Tool for Unconscious Bias

Measuring Attitudes and Beliefs

Using the Tool as a Conversation-Starter

Bias Comes in All Colors

Quick Decisions Lead to Bias

Identify Bias to Make a Change

Values Are a Vital Place to Start

Finding My Why

Finding Your Why

Defining Values

Feeling Uncomfortable Fosters Change

Chapter 4 Leaders Lead Teams Who Trust

Creating Comfort Through Psychological Safety

Encourage Open Communication

What Happens When Dialogue Is Discouraged?

Free Contribution Equals Success

Trust Is Essential

Create Group Norms to Foster Belonging

Part 2 Alignment

Chapter 5 Why Diversity? Why Now?

Creating a Diverse Workforce

Looking at Case Alignment

Legal Case: Following the Laws

Moral Case: Being Right Isn't Enough

Business Case: The Bottom Line

Demonstrate Desire to Change Through Transparency

Chapter 6 Diversity Is in the Data

Define What You're Measuring

Three Forms of Data Collection

Starting with Surveys

Getting One-on-One Information through Interviews

Feedback with Group Forums

Taking Up Issues with Town Hall Meetings

Analyzing the Data

Company Culture Can Guide Data

Chapter 7 Leaders Listen

Listening Exercise

Improve Employee Engagement

Listen to Let Ideas Soar

Microaggressions.

Microinequities

Respond -to Micro messages

Part 3 Action

Chapter 8 Leaders Take Action

Affirmative Action

Equity at Work

Leadership Development

Going Beyond What's on Paper

Making Development Ongoing

Establish Employee Resource Groups as a Resource to the Business

Creation of a D&I Council

Equity Tools That Work

Assembly Bill No. 979

Chapter 9 Inclusion Is Intentional

Being Open to New Possibilities

Practice Openness

Inclusion Counts If You're Included

Connections Matter: Not Everyone Is the Same and That's Okay

Inclusion Can Be Learned

Actively Work Towards Inclusion

Pepsi Falls Short with Ad

Tokenism and Inclusion

Chapter 10 Belonging Makes an Impact

Belonging Is Vital to Performance and Well-Being

How to Educate Employees

Putting Bias Education into Motion

An Example of Not Having All the Facts

Perspective and Belonging

How Do You Create Belonging at Work?

How Do You Identify Belonging?

Chapter 11 Unconscious Bias at Work

The Most Qualified May Not Be the Right Candidate

Setting Goals Equals Accountability

The Need for Being Specific

Watch for a Lack of Buy-In

Recruiting and Hiring

Workplace Culture Starts with Leaders

Recruiters and Managers Working Together

Job Descriptions

Resume Blind Spots

Candidate Name

College Attended

Prior Employer

City of Residence

Gaps in Experience

Job Hopping

Employee Referals

Interviewing

During the Interview

Sample Questions to Ask

Scoring and Evaluating

Onboarding

Chapter 12 Leaders See Color

Choosing Anti-Racism

Using Descriptors Over Labels

Avoiding Race Is Not a Solution

Addressing Labels

Having Hard Conversations

Allies Drive Change Forward

Looking Back to Move Forward

Focusing on Inclusion as an Ally

Speak Up to Create Change.

Listening and Action

Part 4 Advocacy

Chapter 13 Driving Change

Building Change

Director of Diversity and Community

Chief Diversity Officer

Head of Belonging

Looking at Accountability

What an Effective CDO Does

Be an Authentic Leader

Creating a Role for Success

Moving Past the Naysayers

Sustaining Change

Executive Summary

About the Author

Acknowledgments

Index

EULA.

Notes:

Description based on print version record.

ISBN:

9781119779070

1119779073

9781119779063

1119779065

OCLC:

1240582264