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The supervisor training curriculum : evidence-based ways to promote work quality and enjoyment among support staff / Dennis H. Reid, Marsha B. Parsons, Carolyn W. Green.
Van Pelt Library HV40.54 .R455 2011 text + trainee guide
Available
- Format:
- Book
- Author/Creator:
- Reid, Dennis H., author.
- Parsons, Marsha B., author.
- Green, Carolyn W., author.
- Language:
- English
- Subjects (All):
- Human services personnel--Supervision of--United States.
- Human services personnel.
- Social work with people with disabilities--United States.
- Social work with people with disabilities.
- People with disabilities--Services for--United States.
- People with disabilities.
- People with disabilities--Services for.
- Supervisors--Training of.
- Human services personnel--Training of.
- Human services personnel--Supervision of.
- United States.
- Supervisors--Training of--United States.
- Supervisors.
- Physical Description:
- vii, 145 pages : illustrations ; 28 cm + 1 trainee guide (vii, 77 pages : illustrations ; 28 cm)
- Other Title:
- Evidence-based ways to promote work quality and enjoyment among support staff
- Place of Publication:
- Washington, DC : American Association on Intellectual and Developmental Disabilities, [2011]
- Contents:
- Introduction to supervision
- Making performance expectations clear : specifying work duties
- Making performance expectations clear : job duty checklists
- Assessing work performance : formal monitoring
- Assessing work performance : informal monitoring
- Improving and supporting work performance : diagnostic feedback
- Staff training
- Promoting quality work performance with enjoyment
- Reducing workplace discontent
- Resolving recurrent performance problems
- Putting it all together : improving selected areas of staff performance.
- Notes:
- Includes bibliographical references.
- ISBN:
- 9781935304081
- 1935304089
- 9781935304098
- 1935304097
- OCLC:
- 650219654
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