The no-nonsense guide to leadership, management and team working / Barbara Allan.

Format:

Book

Author/Creator:

Allan, Barbara, 1954- author.

Language:

English

Subjects (All):

Library administration.

Information services--Management.

Information services.

Leadership.

Organizational change--Management.

Organizational change.

Physical Description:

1 online resource (xvi, 245 pages) : digital, PDF file(s).

Edition:

1st ed.

Place of Publication:

London : Facet, 2019.

System Details:

Mode of access: World Wide Web.

Summary:

This book provides a straight forward and pragmatic guide to leadership, management and team working in contemporary library and information services. Contemporary managers and leaders in library and information services are working in a challenging context; dealing with multiple demands on their time, expertise and resources. This book translates theories in team work, management and leadership into practical guidance backed up with examples and case studies from current library and information workers globally. There is a focus on attitudes, values and practices that make for good leadership and management. The book covers: analysing your environment, understanding culture and developing strategies working in the senior team and making an impact confident leadership and management, decision making, problem solving and managing crises leading, managing and supervising your team, establishing working practices and conflict management delegation, dealing with overload and evaluating outcomes managing large and small projects and the people side of projects innovation and management of the change process communications, managing e-mails and text messages and effective use of social media recruitment and selection and performance management managing and leading complex teams including collaborative, multi-professional, partnership and virtual teams budgeting, managing finances, tendering, crowdfunding and taking part in audits managing work/life balance, coaching and mentoring, emotional intelligence, resilience and mindfulness. The No-Nonsense Guide to Leadership, Management and Team Working is a book that a new or aspiring manager or team leader will use to guide them through the first few years in their new role. It will also provide guidance and support to new or aspiring directors of library services and help them to navigate their way through decision making and problem solving at senior levels. In addition, individual practitioners who are struggling to understand the management and leadership practices that they are experiencing may find that it helps them to make sense of their current environment.

Contents:

Intro

Title page

Contents

List of figures

List of tables

List of case studies

Acknowledgements

CHAPTER 1 Leadership, management and teamwork today

Introduction

About this book

The context of information and library work

Working as a manager or leader

Characteristics of effective managers and leaders

Management and leadership styles

Leading from the middle

Structure of this book

References and further reading

CHAPTER 2 Getting started

The transition process

Setting up your support network

Before you start

Getting to know your leader and senior team

Getting to know your team(s)

Stakeholders

Scanning your environment

Understanding culture and politics

Make a 'to do' list

Establishing your position

Early decisions

Looking after yourself and others

Managing work/life balance

Summary

CHAPTER 3 Strategic leadership

Getting to know your leader and the senior team

Working in the senior team

Working with stakeholders

Strategic thinking and planning

Strategic marketing

The strategic solo librarian

CHAPTER 4 Confident leadership and management

Building consensus

Creative thinking

Decision making

Diversity and inclusion

Ethical decision making

Problem solving

Negotiating

Conflict management

CHAPTER 5 Leading and managing your team

Initial communications

Effective team communications

Developing the team

Working in partnership

Working with virtual teams

Working with volunteers

Crowdsourcing

Succession planning

CHAPTER 6 Managing the work

Introduction.

Documenting the operations

Different types of work

Managing process work

Process mapping

Managing people

Planning for incidents and emergencies

CHAPTER 7 Project management

Different kinds of projects

Project management tools and techniques

Measuring the impact of the project

Project methodologies

Using ICT to support projects

CHAPTER 8 Introducing and managing change

Leading change

Management of change

Managing stakeholders

Supporting people through change

People's responses to change

CHAPTER 9 Communications

Briefings

E-bulletins

E-mails

Infographics

Meetings

Networking

Personal presentation

Presentations

Report writing

Social media

References

CHAPTER 10 The people side of management

Recruitment and selection

Induction

Performance management and appraisal

Training and development

Disciplinary policy and procedures

Grievance policy and procedures

Health and safety at work

Managing absenteeism

Managing diversity

Health and well-being

Work/life balance

CHAPTER 11 Managing money

Demonstrating value for money

Managing a budget

Bidding and tendering for projects

Other sources of income

Crowdfunding

CHAPTER 12 Lifelong professional development

Management and leadership programmes

Professional organizations

Short courses, conferences and workshops

Different approaches to learning

Action learning

Coaching

Learning in the workplace

Mentoring.

Personal development portfolios

Reflection

Volunteering

Moving on

Index.

Notes:

Title from publisher's bibliographic system (viewed on 02 Jul 2019).

Includes bibliographical references and index.

ISBN:

9781783303984

1783303980