Local government shared services centers : management and organization / authored by Paweł Modrzyéski (UTP University of Science and Technology, Poland).

Format:

Book

Series:

Emerald points.

Emerald points

Language:

English

Subjects (All):

Shared services (Management)--Poland.

Shared services (Management).

Local government--Technological innovations--Poland.

Local government.

Physical Description:

1 online resource (259 pages).

Place of Publication:

Bingley, England : Emerald Publishing, 2020.

Summary:

Shared Service Centers (SSCs) support the management of administratively complex enterprises. Originating in the private sector, SSCs have increasingly been adopted in the public sector in an effort to reduce administrative costs, improve the quality of public services, reduce the risk of management error and make better use of human resources. The first book to thoroughly examine the organization, development and effectiveness of the shared service market in local governments across Poland, this study explores the process of creating SSCs, the key elements of unit management, the barriers and threats to both the creation and operation of SSCs, and the strategic technological solutions that local governments have utilized in shared service provision. The author argues that the implementation of SSCs represents the initial stage on the way to improving the effectiveness of public and local government administration, while stressing that further organizational changes and standardization processes are needed to achieve greater effectiveness, in a conclusion which makes essential reading for both practitioners in local government and scholars across the fields of public management, administration and economics.

Contents:

Chapter 1: Idea and purpose of creating a shared services centre

Chapter 2: Development of the shared services market

Chapter 3: Development of the market of shared services in the local government sector in Poland

Chapter 4: Benefits and threats to the implementation of the shared service market model in local governments

Chapter 5: Use of IT infrastructure by self-government shared service centers.

Notes:

Includes index.

Includes bibliographical references.

Print version record.

ISBN:

9781839822605

1839822600

9781839822582

1839822589

OCLC:

1182876085