Talent makers : how the best organizations win through structured and inclusive hiring / Daniel Chait, Jon Stross.
Talent Makers

Format:

Book

Author/Creator:

Stross, Jon, author.

Language:

English

Subjects (All):

Employee selection.

Physical Description:

1 online resource (275 pages)

Place of Publication:

ワイリー・パブリッシング・ジャパン／ワイリー・ブラックウェル, 2021.5.

ワイリーパブリッシングジャパン, 2021.5.

Hoboken, New Jersey : Wiley, [2021]

Summary:

"Hiring continues to be one of the worst aspects of most organizations. Chaos and frustration are the rule, not the exception. An unstructured and unmeasured process lets bias and subjectivity seep in, and companies end up with a mediocre, homogenous workforce. This book provides a complete, end-to-end framework to solving that problem in 30 days. It provides the theory, the tactical playbook, the real-world examples, and the underlying science to explain how you can: assess your hiring practice; measure the maturity of your hiring model; quantify the lifetime value of your employees; structure your hiring practice to remove bias; and handle change management for in overhauling your practice"-- Provided by publisher.

Contents:

Cover

Title Page

Copyright

Contents

Chapter 1: The Problem and the Promise

The Sorry State of Hiring

Candidates

Interviewers

Recruiters

Hiring Managers

The C‐Suite

Employees Who Refer Friends

What Hiring Looks Like at the Best Companies

C‐Suite

"Yeah, right. In your dreams."

There's a catch, though.

"So, the Greenhouse founders wrote a book about hiring. It's going to be one long sales pitch for their products."

Unique Window

"But do we really need another book about hiring?"

Companies need people more than ever. At the same time, people need companies less than ever.

This system stems from the experience of a great many organizations.

How We Structured the Book

Part 1: The "Why"

Part 2: The "What"

Part 3: The "How"

Structured Hiring Framework

Chapter 2: From Chaos to Confidence: The Hiring Maturity Curve

Never‐Never Land

Skills versus Competencies

Cause and Effect

Stage 1: Chaos

What the Hiring Experience Looks Like in Chaos

What Talent Finding Looks Like at the Bottom of the Curve

Trust Is the Issue

What Decision Making Looks Like in Chaos

Operations in Chaos

Stage 4: Strategic Organizations

What the Hiring Experience Looks Like in Strategic Organizations

What Talent Finding Looks Like in Strategic Organizations

What Recruiting and DE&amp

I Look Like in Strategic Organizations

Pipeline and Confidence

What Decision Making Looks Like in Strategic Organizations

Operational Excellence in Strategic Organizations

"I don't have the luxury of being able to afford such specialists to improve my operation."

Characteristics of the Inconsistent and Systematic Stages

No Excuses

Online Assessment

Chapter 2: Takeaways.

Expert Insights: Shauna Geraghty

Chapter 3: Employee Lifetime Value

What Affects the Shape of the ELTV Curve

"Yeah, but it's a fairy tale that a salesperson will excel in all those factors."'

The Hire as an Investment

The Business Case for HR

The ROI of Copy and Paste

It Opened Their Eyes

Be Careful

ELTV Template

Putting the Template into Practice

Situation Analysis

Proposed Solution

Return on Investment (ROI)

Obstacles, Challenges, and Open Questions

Chapter 3: Takeaways

Expert Insights: Andres Traslavina

Chapter 4 Structured Hiring

The Master Plan

Chapter 4: Takeaways

Expert Insights: Jan Fiegel

Expert Insights: Gerardo Alvarez

Chapter 5: Own Every Moment of Your Hiring Experience

Top Talent

"But the numbers prove I'm in the driver's seat, because I always have many more candidates than I have openings."

What Are You Posting?

What Are You Mapping?

Mutual Pain

Multiple Cooks in this Kitchen

Information Candidates Can Use

Names Are Important

Meet and Greet

During the Interview

After the Interview

Important Information for the Asking

Onboarding

The Big Void

Avoid that Void

Create the Goals

Behind the Scenes

KPI for Onboarding

Get Visible

The Hiring Experience Is Not Just About Candidates

Chapter 5: Takeaways

Expert Insights: Jill Macri

Chapter 6: Attract the Best Talent

Next Evolutionary Step from Filter Feeders: Recruiter Spam

Once‐and‐Done Talent Sourcing Is a Thing of the Past

Real Competition

The Pressure's On

Who Decides What

The Elements of Successful Candidate Attraction

Optimizing a Portfolio

Variety of Techniques

Putting These Concepts into Practice

Hiring Brand

Prequalified Talent Pools

Advertising

Spearfishing

Now's the Next‐Best Time

Three Necessary Actions.

How You Measure Success

Internal Referrals and Diversity

The Ultimate Measure of Success

Chapter 6: Takeaways

Expert Insights: Joelle Emerson

Expert Insights: Porter Braswell

Expert Insights: Katie Burke

Chapter 7: Making Confident, Informed Hiring Decisions

How Bad Is Typical Interviewing? Let Us Count the Ways

The Boss as Expert

The Science of Decision‐Making

Decisions Are Fragile Things

Biases Are Natural

Be Aware of Them

Follow the Leader

Shifting Criteria

Your Systematic Process

Recruiting Kickoff Collaboration

Pre‐Kickoff Meeting Homework

The Importance of this Homework

Kickoff Meeting

Evaluation

Interview Plan

The Kickoff Meeting Provides Important Elements for the Job Ad

Go Time: The Interview

Filling out the Scorecards

The Roundup

The Interview Experience from a Diversity Perspective

Good Decision‐Making Is No Guarantee

Chapter 7: Takeaways

Expert Insights: Beth Steinberg

Expert Insights: Tope Awotona

Chapter 8: Driving Operational Excellence

First Class All the Way

The Component Parts

Problem Signs

Reading the Riot Act

Useful Measurements for Hiring

Another Important Measurement: Quantity versus Quality of Sources

"Yeah sure. Maybe in your organization that's possible, but not in mine. We're lucky to have any data at all."

The Time‐Lapse Evolution of Hyper‐Growth Companies

What It Looks Like When Things Start to Crack

'A Repeating Pattern at Hyper‐Growth Companies

Chapter 8: Takeaways

Expert Insights: Pattie Money

Chapter 9: Talent Makers

What Is a Talent Maker?

Talent Maker as Talent Leader

Your Visibility

Your Actions

Your Time

Talent Maker as Talent Magnet

Talent Maker as Talent Partner

Spend Time, Make Time, Show Up

Give Recruiters the Tools They Need to Be Successful.

"You're making it sound like I should just cave in and let recruiting run the show."

Note

Chapter 9: Takeaways

Expert Insights: Maia Josebachvili

Chapter 10: Changing Minds

Unconscious Pressure

Recruiting Operations

"That all sounds like what we want to do, but we can't afford a senior Recruiting Ops position at the moment."

Catalyst Events

Finding a Foothold

Identify an Ally

Identify an Entry Point

"But what if our CEO is the problem? What if that person doesn't see the value of this whole system?"

Slow Is Fast

Good Data Takes Time

Two Problems to Avoid

Being Great Does Not Mean Being Perfect

Chapter 10: Takeaways

Chapter 11: Final Thoughts

Acknowledgments

About the Authors

Index

EULA.

Notes:

Description based on print version record.

ISBN:

9781119785293

1119785294

9781119785286

1119785286

OCLC:

1245665255