Hoshin Kanri : Policy Deployment for Successful TQM.

Format:

Book

Author/Creator:

Akao, Yōji, 1928-

Language:

English

Subjects (All):

Total quality management.

Production management--Quality control.

Production management.

Physical Description:

1 online resource (244 p.)

Edition:

1st

Place of Publication:

Milton : Productivity Press, 2004.

Summary:

For Florida Power and Light, Hewlett-Packard, and Texas Instruments, policy deployment has created a critical bridge between corporate goals and their company-wide deployment. Hoshin Kanri offers top and middle managers a guide to customizing a policy deployment program especially suited to their company.This book is a compilation of examples of policy deployment and demonstrates how company vision is converted into individual responsibility. It contains practical guidelines, 150 charts and diagrams, and five case studies that illustrate the procedures of Hoshin Kanri. The six steps to advanced process planning are reviewed and include: a five-year vision; one-year plan; deployment to departments; execution; monthly audit; and annual audit. The practice of Hoshin Kanri will enable you to: Align all departmental and individual project goals to corporate goals and eliminate duplication of effort.Communicate to every employee his or her role in achieving the company vision.Closely monitor performance using carefully devised measures of progress.Learn how Hoshin Kanri can increase your company's responsiveness to social, economic, and technical changes through flexible strategic management. (Originally published by the Japanese Standards Association)

Contents:

Cover

Half Title

Title Page

Copyright Page

Table of Contents

Tables and Figures

Publisher's Message

Preface

Contributors

Introduction

Chapter 1: TQM and Hoshin Kanri

Hoshin Kanri and Target Control

Target and Policy

Target Deployment

Means Deployment

Target Deployment and Means Deployment

Hoshin Kanri and Control Items

Hoshin Kanri and QC Circles

Chapter 2: Promotion of Hoshin Kanri

Overall Control System

Hoshin Kanri: Basic Concept

Hoshin Kanri as a Part of TQM

Basic Promotion of Hoshin Kanri

Chapter 3: Control Items for Hoshin Kanri

The Role of Control Items in Hoshin Kanri Systems

Definition of a Control Item

System of Control Items

Concept of Control Items

Advantages of Determining Control Items

The Origin of Control Items in Hoshin Kanri

Target Deployment and Control Items

Operation Zelcoba

Coordinating the Target-Means and Control Items

Planned Policy, Coordination, Determination

Implementing the Policy

Evaluating the Progress of Implementation

Deployment of the Target-Means and Control Items

Hoshin Kanri and the Seven New QC Tools

Method of Determining and Using the Control Items

Points of Caution for Determining Control Items

Using Control Items

The Concept of Control Levels

How to Determine Control Levels

Chapter 4: Hoshin Kanri with Daily Control, Gross-functional Management, and Work Plans

Hoshin Kanri and Daily Control

Hoshin Kanri and Cross-functional Management

Cross-functional Policy and Departmental Policy

Hoshin Kanri and Work Plans

Merging Hoshin Kanri and the Work Plan

Chapter 5: Implementation of Hoshin Kanri: Case Studies

Case Study 1: Hoshin Kanri at Aisin-Takaoka

Management Strategy

Types of Policy and Definitions

Features of Annual Hoshin Kanri

Planning the Annual Company Policy

Case Study 2: Hoshin Kanri at Toppan Printing

Case Study 3: Hoshin Kanri at Hokuriku Kogyo

Case Study 4: Hoshin Kanri at Kobayashi Kosei

Planning the Annual Policy

Deployment of the Annual Policy

Evaluation of Policy Fulfillment

Chapter 6: Hoshin Kanri as a Part of TQM: A Roundtable Discussion

Introductory Remarks

Fundamental Issues

How to Determine Target Values and Means

How to Determine the Control Items

How to Effectively Use Control Items

Relationship of Hoshin Kanri to Daily Management

Relationship to Cross-functional Management

QC for Strategic Management

Importance of the QC Approach

Appendix 1: History of Hoshin Kanri

The Impetus to Systemize Hoshin Kanri

Relationship between Hoshin Kanri and Target Control

Relationship between Hoshin Kanri and QC Circles

Appendix 2: Chronology of Hoshin Kanri

Appendix 3: Management Strategies

The Era of Strategic Management

Bibliography

About the Author/Editor-in-Chief

Index

Notes:

Description based upon print version of record.

OCLC-licensed vendor bibliographic record.

ISBN:

9781000286656

1000286657

OCLC:

1226581194