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Serving Customers in a Continuously Changing World/ with David Brownlee.
- Format:
- Video
- Author/Creator:
- Brownlee, David Bruce, speaker.
- Language:
- English
- Genre:
- Instructional films.
- Educational films.
- Video recordings.
- Physical Description:
- 1 online resource
- polychrome
- Place of Publication:
- Carpenteria, CA: linkedinchescom, 2021.
- System Details:
- Latest version of the following browsers: Chrome, Safari, Firefox, or Internet Explorer. Adobe Flash Player Pluginches JavaScript and cookies must be enabled. A broadband Internet connection.
- Summary:
- Discover the customer-focused solutions you need to deal with the challenges of a post-COVID world, including safety protocols, distribution issues, and aggressive attitudes.
- Customer service today brings new challenges, new protocols, and new attitudes. As a service provider, you must be prepared with solid solutions if you want to continue doing business in the post-COVID economy. This course provides advice for returning to work and interacting with the public, dealing with distribution problems, and handling aggressive customers. David Brownlee, bestselling author of Rockstar Service, Rockstar Profits, helps you tackle these issues and provide extraordinary customer service. Discover how to implement new safety protocols, deal with upset customers, and deliver world-class service despite the challenges around you.
- Participant:
- Presenter: David Brownlee
- Notes:
- 6/02/2021
- Access Restriction:
- Restricted for use by site license.
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