Dunn & Haimann's healthcare management / Rose T. Dunn.

Format:

Book

Author/Creator:

Dunn, Rose, author.

Language:

English

Subjects (All):

Personnel management.

Physical Description:

1 online resource (xxi, 809 pages) : illustrations

Edition:

Tenth edition.

Place of Publication:

Chicago, Illinois ; Arlington, Virginia : Health Administration Press : AUPHA Press, [2016]

Language Note:

English

Summary:

Instructor Resources: Test bank, PowerPoint slides, suggested class activities and individual student assignments, and a transition guide to the new edition. The way a supervisor handles the managerial aspects of the job makes the difference between running the department and being run by the department. Now in its tenth edition, Dunn and Haimann's Healthcare Management continues to provide readers with the information and tools they need to understand and keep pace with the vast changes occurring in healthcare management today. Although the text builds its framework around the core functions of management--planning, organizing, staffing, influencing, and controlling--key topics relating to the Affordable Care Act (ACA), new technologies for managers and medical staffs, and a savvier customer base are also addressed. This updated edition includes new glossary terms reflecting the ACA and other recent industry changes, as well as: A discussion of social media as an internal and external communications tool, with guidelines for setting appropriate boundaries on social media use Enhanced coverage of planning processes, including benchmarking and maintaining a data repository with input from various applications and systems Expanded treatment of budgeting tools, including the rolling and grow budget techniques A discussion of capital expenditure requests, incorporating return on investment (ROI) and the payback period as a capital ROI budgeting approach Information on Peter Senge's entrepreneurial management theory and an expanded discussion of contingency theory Updated information on personnel-related regulations, including the Fair Labor Standards Act, Family and Medical Leave Act rules, and Health Insurance Portability and Accountability Act penalties

Contents:

Intro

Brief Contents

Detailed Contents

Preface

Part I Stepping Into Management

Chapter 1 The Supervisor's Job, Roles, Functions, and Authority

Chapter 2 The Theories And History Of Management

Part II Connective Processes

Chapter 3 Decision Making

Chapter 4 Coordinating Organizational Activities

Chapter 5 Communicating

Chapter 6 Legal Aspects Of The Healthcare Setting

Part III Planning

Chapter 7 Managerial Planning

Chapter 8 Tactical Considerations In Planning

Chapter 9 Planning Tools

Chapter 10 Time Management Techniques

Part IV Organizing

Chapter 11 Fundamental Concepts Of Organizing

Chapter 12 Division Of Work And Departmentalization

Chapter 13 Delegation Of Authority

Chapter 14 Process Of Reorganization And Tools To Improve The Process

Chapter 15 Committes as an Organizational Tool

Chapter 16 The Informal Organization

Part V Staffing: Human Resources Management

Chapter 17 The Staffing Process

Chapter 18 The Selection Process

Chapter 19 Performance Appraisals and Position Changes

Chapter VI Influencing

Chapter 20 Giving Directives and Managing Change

Chapter 21 Leadership

Chapter 22 Motivation

Chapter 23 Morale

Chapter 24 Discipline

Part VII Controlling

Chapter 25 Fundamentals Of Control And The Controlling Function

Chapter 26 Budgetary And Other Control Techniques

Part VIII Labor Relations

Chapter 27 The Labor Union And The Supervisor

Chapter 28 Handling Grievances

Chapter 29 Emerging Influences in Healthcare

Glossary

References

Index

About the Author.

Notes:

Bibliographic Level Mode of Issuance: Monograph

Includes bibliographical references and index.

Description based on print version record.

ISBN:

1-56793-726-8

1-56793-769-1