The healthcare quality book : vision, strategy, and tools / Maulik S. Joshi [and three others].

Format:

Book

Contributor:

Joshi, Maulik S., editor.

Language:

English

Subjects (All):

Medical care--Quality control.

Medical care.

Health services administration--Quality control.

Health services administration.

Physical Description:

1 online resource (641 pages) : illustrations

Place of Publication:

Chicago, Illinois : Health Administration Press, 2014.

Language Note:

English

Summary:

As healthcare reform continues to transform US healthcare delivery and processes, one thing remains the same: the importance of quality. This book brings together a team of internationally prominent contributors who provide expertise on current strategies, tactics, and methods for understanding quality in a comprehensive way. The book provides a solid foundation on the components and importance of quality, while incorporating techniques to continuously improve and transform a healthcare system. This extensively updated edition includes: * A new chapter that addresses hardwiring quality into the organization's culture for consistent delivery * A new final chapter that details the latest developments in healthcare and maps a path for healthcare transformation * Extensive content and emphasis on the Affordable Care Act as it relates to quality * A discussion of the importance of quality in transitioning from fee-for-service models to value-based payment * Tools to measure and improve patient experiences, such as dashboards and scorecards * Information on emerging trends and challenges in healthcare, including electronic health records and physician engagement This comprehensive textbook is suited for undergraduate and graduate courses in healthcare administration as well as business, nursing, allied health, pharmacy, and medicine programs. Study questions in each chapter facilitate additional discussion.

Contents:

Intro

Brief Contents

Detailed Contents

Foreword

Preface

Part I The Foundation of Healthcare Quality

Chapter 1 Healthcare Quality And The Patient

Chapter 2 Basic Concepts of Healthcare Quality

Chapter 3 Variation In Medical Practice And Implications For Quality

Chapter 4 Quality Improvement: Foundation, Processes, Tools, And Knowledge Transfer Techniques

Part II Healthcare Quality At The Organization And Microsytem Levels

Chapter 5 Data Collection

Chapter 6 Statistical Tools for Quality Improvement

Chapter 7 Physician And Provider Profiling

Chapter 8 The Culture Connection: Hardwiring Consistent Quality Delivery

Chapter 9 Measuring and Improving Patient Experiences of Care

Chapter 10 Dashboards and Scoreboards: Tools For Creating Alignment

Chapter 11 Patient Safety and Medical Errors

Chapter 12 Creating A Culture Of Safety And High Reliability

Chapter 13 Information Technology: Implications For Healthcare Quality

Chapter 14 Leadership for Quality

Chapter 15 Organizational Quality Infrastructure: How Does An Organizations Staff Quality?

Chapter 16 Implementing Quality As The Core Organizational Strategy

Chapter 17 Implementing Healthcare Quality Improvement: Changing Clinician Behavior

Part III Healthcare Quality In The Enviroment And Emerging Trends

Chapter 18 The Quality Improvement Landscape

Chapter 19 Accreditation: Its Role In Driving Accountability in Healthcare

Chapter 20 How Purchasers Select and Pay For Value: The Movement To Value-Based Purchasing

Transforming The Healthcare System For Improved Quality

Index

About the Editors

About the Contributors.

Notes:

Includes index.

Description based on print version record.

ISBN:

1-56793-744-6

1-56793-627-X