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Managing the challenges in human service organizations : a casebook / Michael J. Austin, Ralph P. Brody, Thomas Packard.
- Format:
- Book
- Author/Creator:
- Austin, Michael J.
- Language:
- English
- Subjects (All):
- Human services--Management.
- Human services.
- Social work administration.
- Physical Description:
- 1 online resource (xii, 284 p.)
- Edition:
- 1st ed.
- Place of Publication:
- Thousand Oaks, Calif. : Sage Publications, c2009.
- Language Note:
- English
- Summary:
- Specialising in decisions managers need to make under trying circumstances, this casebook prepares current and aspiring managers for the kinds of experiences they are likely to encounter. The cases are inspired by real situations.
- Contents:
- Title Page; Contents; Chapter 1 - Introduction; Chapter 2 - Case Assessment and Debriefing; Chapter 3 - Governance, Environment, and Structure; Chapter 4 - Leadership and Ethics; Chapter 5 - Planning and Program Design; Chapter 6 - Financial Management and Information Systems; Chapter 7 - Human Resource Management and Supervision; Chapter 8 - Organizational Dynamics and Change; References; Index; About the Authors
- Notes:
- Description based upon print version of record.
- Includes bibliographical references (p. 271-273) and index.
- Description based on print version record.
- ISBN:
- 9781452244839
- 1452244839
- 9781452274805
- 1452274800
- OCLC:
- 833764348
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