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Conflict resolution : mediation tools for everyday worklife / Daniel Dana.
- Format:
- Book
- Author/Creator:
- Dana, Daniel, author.
- Series:
- Briefcase book.
- A briefcase book
- Language:
- English
- Subjects (All):
- Mediation.
- Conflict management.
- Interpersonal conflict.
- Physical Description:
- xii, 169 p.
- Edition:
- First edition.
- Place of Publication:
- New York : McGraw-Hill, [2001]
- Language Note:
- English
- Summary:
- Successful management depends on the ability to quickly and effectively manage conflicts. Conflict Resolution includes hands-on information for effectively communicating with employees, disciplining and even terminating employees, understanding and using organizational politics, and more.
- Notes:
- Includes index.
- Description based on print version record.
- ISBN:
- 1-280-22918-7
- 9786610229185
- 0-07-139967-4
- OCLC:
- 53482651
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