Tips to reduce employee turnover in the restaurant industry : case of a restaurant unit within Darden / Seung Hyun Lee, Kelsey Layman.

Format:

Book

Author/Creator:

Lee, Seung-Hyun, author.

Layman, Kelsey, author.

Series:

SAGE business cases.

SAGE business cases

Language:

English

Subjects (All):

Darden Restaurants (Firm)--Case studies.

Darden Restaurants (Firm).

Labor turnover--Case studies.

Labor turnover.

Employment stabilization--Case studies.

Employment stabilization.

Restaurant management--Case studies.

Restaurant management.

Restaurants--Personnel management--Case studies.

Restaurants.

Restaurants--Personnel management.

Genre:

Case studies.

Physical Description:

1 online resource : illustrations.

Place of Publication:

London : International CHRIE, 2019.

System Details:

text file

Summary:

Employee turnover continues to represent one of the most significant challenges faced by the restaurant industry. Management should find solutions that lead to low turnover. Darden is a company that continues to record low turnover rates and has been recognized for the positive work environment. To get an inside look at how they do so, this case study was conducted by interviewing a service manager at the restaurant unit within Darden. The factors identified were hiring practices, monetary rewards, training policies, flexible scheduling, burnout prevention, and fun working environment. Restaurateurs are recommended to use these factors to reduce turnover rate.

Notes:

Originally Published InLee , S. H., & Layman, K. (2019). Tips to Reduce Employee Turnover in the Restaurant Industry: Case of a Restaurant Unit within Darden. Journal of Hospitality & Tourism Cases, 7(4), 21-28.

Includes bibliographical references and index.

Description based on XML content.

ISBN:

9781529768572

1529768578

OCLC:

1228916335

Access Restriction:

Restricted for use by site license.