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Indian Railway Catering and Tourism Corporation Limited (IRCTC) : scaling beyond ticketing / L. L. Ramachandran, R. Radhakrishan Pillai, M. P. Sebastian.

SAGE Business Cases 2021 Annual Collection Available online

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Format:
Book
Author/Creator:
Ramachandran, L. L., author.
Radhakrishan Pillai, R, author.
Sebastian, M. P, author.
Series:
SAGE Business Cases.
SAGE Business Cases
Language:
English
Subjects (All):
Indian Railway Catering and Tourism Corporation--Case studies.
Indian Railway Catering and Tourism Corporation.
Railroad tickets--Technological innovations--India--Case studies.
Railroad tickets.
Railroads--India--Management--Case studies.
Railroads.
Railroads--Management.
Management.
Technological innovations.
India.
Genre:
Case studies.
Physical Description:
1 online resource : illustrations.
Place of Publication:
London : Indian Institute of Management, Kozhikode, 2018.
System Details:
text file
Summary:
The Indian Railway systems is the economic lifeline of India and one of the largest transport networks in Asia and the world. The Indian Railway runs 20,000 trains and carries more than 23 million passengers daily. The case explains how the Indian Railway system introduced a passenger reservation system in 1983 and subsequently in 2000 began an online internet ticket booking system.
Notes:
Originally Published In Ramachandran, L. L., Pillai, R. R., & Sebastian, M. P. (2018). Indian Railway Catering and Tourism Corporation Limited (IRCTC): Scaling Beyond Ticketing. Kozhikode, India: Indian Institute of Management, Kozhikode.
Description based on XML content.
ISBN:
9781529709032
1529709032
OCLC:
1199999289
Access Restriction:
Restricted for use by site license.

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