Total quality management in education / Marmar Mukhopadhyay.

Format:

Book

Author/Creator:

Mukhopadhyay, Marmar, author.

Series:

Sage knowledge.

Language:

English

Subjects (All):

Total quality management in education.

School management and organization.

Physical Description:

1 online resource (266 pages) : illustrations

Edition:

First edition.

Place of Publication:

Mathura Road : SAGE Publications Pvt Ltd, 2020.

System Details:

text file

Summary:

This is a complete revised edition of a popular text on Total Quality Management (TQM). First published in 2001, the book has been translated into many languages and highly praised by readers globally. In spite of the difficulties in defining and capturing 'quality' in a framework, the author admirably succeeds in helping readers to understand the role of TQM in improving the quality of education. The book combines extensive literature review with the author's own experience as an institution builder and his experiments on quality management to develop a practical guide for quality improvement for institutional leaders. The book introduces Shewhart, Lewin, Deming, Juran, Crosby, Ishikawa, Taguchi and a number of other quality gurus to the readers. It proposes a new set of TQM principles that a good leader should apply. Enriched with several examples from the field situation and local metaphors, Total Quality Management in Education is an easy read and a must-have practical guide to quality management.

Notes:

Part of the SAGE Knowledge collection.

Includes bibliographical references and index.

Description based on XML content.

Other Format:

Print version :

ISBN:

9789353885977

OCLC:

1231722950

Access Restriction:

Restricted for use by site license.