Address variation in sociocultural context : region, power and distance in Italian service encounters / Agnese Bresin, La Trobe University.

Format:

Book

Author/Creator:

Bresin, Agnese, author.

Contributor:

John Benjamins Publishing Company.

Series:

Topics in address research ; v. 2.

Topics in address research (TAR), 2405-9269 ; volume 2

Language:

English

Subjects (All):

Forms of address--Italy.

Forms of address.

Italian language--Addess, Forms of.

Italian language.

Politeness (Linguistics).

Restaurants--Italy.

Restaurants.

Italy.

Physical Description:

1 online resource (xviii, 290 pages) : illustrations (some color), maps.

Place of Publication:

Amsterdam ; Philadelphia : John Benjamins Publishing Company, [2021]

System Details:

text file

Contents:

Intro

Address Variation in Sociocultural Context

Editorial page

Title page

Copyright page

Table of contents

Acknowledgements

Introduction

1. Theory behind address practices

1.1 Key concepts

1.1.1 Image

1.1.2 Common ground and closeness

1.1.3 Social distance

1.1.4 Power

1.1.5 Respect

1.1.6 Enhancing the interlocutor's image

1.1.7 Accommodation principle

1.1.8 Cultural context and situational context

1.1.9 Community of practice

1.2 Common practice

1.2.1 Competing practices in interactional contexts

1.2.2 Evolving practices in cultural changes

1.3 Practices as expression of identity

1.3.1 Personal and community preferences

1.3.2 Style and identity

1.3.3 Images, roles, and identity

1.4 An account of identity from sociocultural linguistics

1.4.1 Basic demographic level

1.4.2 Cultural and linguistic level

1.4.3 Situational and interactional level

1.5 Conclusions

2. Cultural and linguistic context of Italy

2.1 Regional cultures and identities

2.1.1 Development of Italian regional identities

2.1.2 What are Italian regions?

2.1.3 Some cultural models in post-war Italy

2.1.4 Macro-regions: North and south (and centre)

2.1.5 Italian regions in this study

2.2 Languages and dialects in Italy

2.2.1 Relationship between language and dialect in contemporary Italy

2.2.2 The case of the Sardinian language

2.2.3 Official data on reported dialect use

2.2.4 Regional varieties of Italian

2.2.5 Social prestige attached to varieties of Italian

2.3 Geography in studies on Italian address

2.3.1 Italy presented as one geographical area

2.3.2 Italy presented in macro-regions

2.3.3 Italy presented in smaller regions

2.3.4 Information about one geographical location

2.3.4.1 Survey-based studies

2.3.4.2 Corpus-based and ethnographic studies

2.4 Conclusions

3. Situational and interactional context of restaurant encounters

3.1 Service encounters

3.1.1 Interlocutors' roles in service encounters

3.1.2 Power dynamics in commercial service encounters

3.1.2.1 Power of the customer

3.1.2.2 Power of the service provider

3.1.2.3 Collaboration between customer and service provider

3.1.3 Balance between closeness and respectful distance

3.1.3.1 Perception of imbalance between closeness and distance

3.2 Address in Italian service encounters

3.2.1 Survey-based studies

3.2.2 Corpus-based studies

3.3 Restaurant encounters

3.3.1 Restaurant levels and language variation

3.3.2 Restaurant levels and types in Italy

3.3.3 Definition of restaurant levels in this study

3.4 Conclusions

4. Research design

4.1 Preliminary considerations

4.2 Research questions

4.3 Research hypotheses

4.3.1 Research sites and a detailed hypothesis on regional variation

4.3.1.1 Emilia

4.3.1.2 Umbria

4.3.1.3 Lazio

Notes:

Includes bibliographical references and index.

Electronic reproduction. Amsterdam, Netherlands Available via World Wide Web.

Description based on online resource; title from digital title page (viewed on April 07, 2021).

Other Format:

Print version: Bresin, Agnese. Address variation in sociocultural context

ISBN:

9789027260307

9027260303

Publisher Number:

40030450836

Access Restriction:

Restricted for use by site license.