Emotional intelligence and critical thinking for library leaders / authored by Gary L. Shaffer (University of Southern California, USA).

Format:

Book

Author/Creator:

Shaffer, Gary L., author.

Series:

Fundamentals of library management

Language:

English

Subjects (All):

Library administration.

Emotional intelligence.

Critical thinking.

Physical Description:

1 online resource

Edition:

First edition.

Place of Publication:

Bingley, England : Emerald Publishing, [2020]

Summary:

Increasingly, more is being asked from library leaders and those who aspire to join their ranks. As the use of libraries changes, leaders need to improve their emotional intelligence and critical thinking in order to attract and retain users. Focused on practical management advice, this is an engaging discussion of how library leaders can grow in their role. Detailing 25 emotional intelligence traits library leaders and others rely on most, expert author Gary L. Shaffer explores how critical thinking skills and emotional intelligence overlap, and how we can utilise them to improve. Looking across decision-making, problem-solving, critical writing, and creative thinking, Shaffer includes four case studies, each relating to both emotional intelligence and critical thinking skills. With real-world evidence and practical advice, the case studies show us how four library leaders used these traits and skills to tackle major real-world problems and issues. Finally, Shaffer suggests three leadership styles we can adopt to improve our emotional intelligence. The first book in a new series of library leadership and management books, Emotional Intelligence and Critical Thinking for Library Leaders is a book of practical solutions based on academically sound research. For library and information science professionals and researchers, this is an unmissable book for those looking to the future of libraries.

Contents:

Intro

Emotional Intelligence and Critical Thinking for Library Leaders

Contents

Acknowledgments

Preface

References

1: Emotional Intelligence: An Introduction

The Four Domains

2: Self-awareness

Realistic Understanding of Oneself: Emotions, Strengths, Weaknesses, Needs, and Drives

Know Where She or He Is Going/Taking the Organization

Cognitive Ability to Deal with Complex Scenarios or Situations

Ability to Delegate

Respect for Individuality and Diversity

Leadership Style Profile

Authentic Leadership

3: Self-management

Ability to Articulate Direction for Library

Being Comfortable with Change

Stable Temperament and Ability to Maintain an Emotional Balance Under Constant Tensions

Ability to Compromise

Honesty/Integrity

Profile of Leadership (Tool): Appreciative Inquiry

Appreciative Inquiry

4: Social Awareness

Good Interpersonal Skills

Good Listening Skills

Ability to Attract, Build, and Retain Talent

Accessible to Others

Treating People with Dignity/Respect

Servant Leadership

5: Relationship Management

Ability to Function in a Political Environment

Able to Build a Shared Vision and Rally Others Around It

Being Effective in Leading Change

Ability to Gather Outside Resources

Engaging in Consensus Building in Carrying Out Strategic Direction

Transformational Leadership

6: Traits and Practices of Emotional Intelligence People Outside of Libraries Find Important

Challenge Assumptions

Keen Intuition

Polarity Management

Resilience

Sense of Humor

7: Critical Thinking: An Introduction

8: Critical Decision-making

Critical Decision-making in Case Study #1

Natural Biases.

Checking Emotions

9: Critical Problem-solving

Critical Problem-Solving in Case Study #2

Logical Fallacies

10: Writing Critically

Stages of Critical Writing

Citations

Critical Writing in Case Study #3

Persuasive Writing

Common Documents in Libraries

11: Creative Thinking

Creative Thinking in Case Study #4

Brainstorming

How to Be Creative

12: In Closing

Emotional Intelligence Traits

Critical Thinking Skills

The End

Appendix A

Case Studies

Case Study #1

Case Study Narrative

Case Study #2

Case Study #3

Case Study #4

Appendix B

Kreitz's 96 EI Traits

Kreitz's (2009)

96 Traits of Emotional Intelligence for Library Leaders

Self-awareness

Social Awareness

Self-management

Relationship Management

Appendix C

Standard Memo Layout

Elements of a Memo

Memorandum

Appendix D

Elements of an Executive Summary

About the Author

Index.

Notes:

Includes index.

Includes bibliographical references.

Print version record.

ISBN:

9781789738711

1789738717

9781789738698

1789738695