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The drivers of trust and distrust : exploring components of trustworthiness / Jennifer Kavanagh, Katherine Grace Carman, Maria DeYoreo, Nathan Chandler, Lynn E. Davis.
- Format:
- Book
- Author/Creator:
- Kavanagh, Jennifer, 1981- author.
- Carman, Katherine Grace, author.
- DeYoreo, Maria, author.
- Chandler, Nathan, 1982- author.
- Davis, Lynn E. (Lynn Etheridge), 1943- author.
- Language:
- English
- Subjects (All):
- Trust--Social aspects--United States.
- Trust.
- Trust--Political aspects--United States.
- Trust--Political aspects.
- Trust--Social aspects.
- United States--Politics and government--2017-2021.
- United States.
- Politics and government.
- Physical Description:
- xxix, 209 pages : illustrations (some color) ; 23 cm
- Place of Publication:
- Santa Monica, Calif. : RAND Corporation, [2020]
- Summary:
- Trust in many institutions, such as government and media, has declined in the past two decades. Although such trends are well documented, they are not well understood. The study described in this report presents a new framework for assessing institutional trust and understanding the individual characteristics and institutional attributes that affect trust. Analysis is based on a survey of 1,008 respondents conducted through the RAND Corporation's American Life Panel in April 2018. The study makes several key contributions to the field of institutional trust research. First, researchers used a scale that distinguishes between trust and distrust, thus allowing a different understanding of trust. Second, the analysis is a first step toward understanding why people trust institutions. The framework allows exploration of components of trustworthiness-i.e., the institutional attributes that people say they consider important to levels of trust (e.g., integrity, competence). The researchers also analyzed relationships between components of trustworthiness and the individual characteristics of those expressing the level of trust. Third, the survey featured questions about multiple institutions, allowing researchers to make comparisons across institutions. The research provides insights into individual characteristics and institutional attributes associated with institutional trust. This study is a "first cut" at a complicated concept and at exploring what is needed to rebuild institutional trust.
- Contents:
- CHAPTER ONE: Introduction
- Focus and Objective of This Report
- What Is Institutional Trust?
- The State of Institutional Trust: A Snapshot
- Should We Be Concerned About the Decline in Institutional Trust
- Organization of this Report
- CHAPTER TWO: What Does the Literature Tell Us About Trust in Institutions?
- Trends in Institutional Trust
- Factors That Influence Trust in Institutions
- Strengths and Weaknesses in Existing Literature
- How Is This Research Different?
- CHAPTER THREE: Methodology and Data
- Survey of Institutional Trust
- Measuring Trust
- Measuring Components of Trustworthiness
- Empirical Analyses
- CHAPTER FOUR: Congress
- Levels of Trust
- Individual Characteristics and Levels of Trust: Who Trusts Congress?
- Institutional Components of Trustworthiness: Why Do People Trust Congress?
- The Role of Individual Characteristics in Assessing Trust in Congress: Do the Reported Drivers of Trust Differ Among Groups?
- Is Distrust in Congress Distinct?
- Chapter Summary
- CHAPTER FIVE: Media Institutions
- Individual Characteristics and Levels of Trust: Who Trusts Media?
- Institutional Components of Trustworthiness: Why Do People Trust the Media?
- The Role of Differences in Individual Characteristics in Assessing Trust in the Media: Do the Drivers of Trust Differ Among Groups?
- Is Distrust in Media Distinct?
- CHAPTER SIX: The Military
- Individual Characteristics and Levels of Trust: Who Trusts the Military?
- Institutional Components of Trustworthiness: Why Do People Trust the Military?
- The Role of Differences in Individual Characteristics in Assessing Trust in the Military: Do the Drivers of Trust Differ Among Groups?
- Is Distrust in the Military Distinct?
- CHAPTER SEVEN: Conclusions and Recommendations for Future Research
- Key Findings
- Limitations and Future Research
- APPENDIX A. Full Regression Results
- APPENDIX B. Methodology
- APPENDIX C. Survey
- APPENDIX D. Graphs and Figures: Trust in Media and Trust in Military
- Notes:
- "Contering Truth Decay: A RAND Initiative to Restore the Role of Facts and Analysis in Public Life."
- Includes bibliographical references (pages 203-209).
- ISBN:
- 9781977406118
- 1977406114
- OCLC:
- 1228860139
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