Outsourcing Critical Success Factors/ with Bob McGannon.

Format:

Video

Author/Creator:

McGannon, Bob, 1960- speaker.

Contributor:

linkedin.com (Firm)

Language:

English

Genre:

Instructional films.

Educational films.

Video recordings.

Physical Description:

1 online resource

polychrome

Place of Publication:

Carpenteria, CA: linkedinchescom, 2021.

System Details:

Latest version of the following browsers: Chrome, Safari, Firefox, or Internet Explorer. Adobe Flash Player Pluginches JavaScript and cookies must be enabled. A broadband Internet connection.

Summary:

Learn how to build a successful outsourcing relationship benefitting the outsourcer and the client, as well as how you can contribute to this positive relationship.

Successful outsourcing relationships don't happen by accident. There are crucial elements and attitudes that make an outsourced account a success. In this course, instructor Bob McGannon reviews the characteristics of productive and healthy outsourcing environments and how client and outsourcing management and employees can contribute to that success. Bob goes over the significant reasons that companies choose outsourcing and how different reasons should generate different management approaches. He also explains the conditions where an outsourcer is treated as a vendor or partner, then covers the requirements and prioritization of services included in the outsourcing engagement. Bob describes effective service request processes and steps you through how an outsourcer can participate in strategy planning. In conclusion, Bob gives you an exercise to find the pitfalls in an outsourcing scenario. Note: This course was created by Bob McGannon. We are pleased to host this training in our library.

Participant:

Presenter: Bob McGannon

Notes:

1/19/2021

Access Restriction:

Restricted for use by site license.