Superseries : solving problems and making decisions / published for the Institute of Leadership & Management.

Format:

Book

Author/Creator:

Institute of Leadership and Management "ILM" Staff, Corporate Author.

Contributor:

Pardey, David.

Institute of Leadership & Management (Great Britain)

Series:

Superseries (Institute of Leadership & Management (Great Britain))

Superseries

Language:

English

Subjects (All):

Problem solving--Problems, exercises, etc.

Problem solving.

Decision making--Problems, exercises, etc.

Decision making.

Physical Description:

1 online resource (149 p.)

Edition:

5th ed.

Other Title:

Solving problems and making decisions

Super series

Place of Publication:

Oxford, U.K. : Pergamon Flexible Learning ; London : Institute of Leadership & Management, c2007.

Language Note:

English

Summary:

Super series are a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support their Level 3 Certificate in First Line Management. The learning content is also closely aligned to the Level 3 S/NVQ in Management. The series consists of 35 workbooks. Each book will map on to a course unit (35 books/units).

Contents:

superseries Solving Problems and Making Decisions; Copyright; Contents; Series preface; Unit specification; Workbook introduction; 1 ILM Super Series 4 study links; 2 Links to ILM qualifications; 3 Links to S/NVQs in management; 4 Workbook objectives; 5 Activity planner; Session A Problems large and small; 1 Introduction; 2 What do we mean by 'a problem'?; 3 Stage 1: recognize the problem; 4 Stage 2: accept ownership of the problem; 5 Stage 3: understand the problem; 6 Analyse the problem; 7 Summary; Session B Analysing information for solving problems and making decisions; 1 Introduction

2 Analysing numerical data3 Non-numerical information; 4 Summary; Session C Finding a solution; 1 Introduction; 2 Stage 4: choose a solution; 3 What is a solution?; 4 Identify possible solutions; 5 Some solutions are better than others; 6 Decision-making models; 7 Summary; Session D Implementing and evaluating a solution; 1 Introduction; 2 Stage 5: implement the solution; 3 Stage 6: monitoring and evaluation; 4 Looking back; 5 Summary; Performance checks; 1 Quick quiz; 2 Workbook assessment; 3 Work-based assignment; Reflect and review; 1 Reflect and review; 2 Action plan; 3 Extensions

4 Answers to self-assessment questions5 Answers to activities; 6 Answers to the quick quiz; 7 Certificate

Notes:

"Published for the Institute of Leadership & Management."

ISBN:

1-136-36587-7

1-136-36588-5

0-08-091467-5

9780080914671

OCLC:

648993448