Love 'Em or Lose 'Em, Sixth Edition : Getting Good People to Stay / Beverly Kaye and Sharon Jordan-Evans.

Format:

Book

Author/Creator:

Kaye, Beverly, 1943- author.

Jordan-Evans, Sharon, author.

Series:

Business professional collection

Language:

English

Subjects (All):

Employee retention.

Labor turnover.

Physical Description:

1 online resource (336 pages)

Edition:

Sixth edition.

Place of Publication:

Oakland, CA : Berrett-Koehler Publishers, Inc., [2021]

Summary:

This sixth edition of the number one bestselling employee retention book in the world (over 800,000 copies sold) puts a new emphasis on diversity and inclusion but keeps the same appealing format: twenty-six simple strategies from A to Z. Despite booms and busts, technology advances, talent wars, layoffs, and even a global pandemic, people want what they've always wanted. Employees want-and now expect-meaningful work, supportive bosses, regular recognition, and a chance to learn and grow. And managers want their amazing people to stay-for at least a little while longer. For two decades, this Wall Street Journal bestseller-over 800,000 sold-has offered twenty-six simple strategies, from A to Z, that managers can use to address their employees' real concerns and keep them engaged. The authors have gone over every word of the previous edition, revising, updating, and streamlining. This edition includes a timely focus on diversity and inclusion in every chapter. For example, chapter 6 focuses on family. Different cultures view family responsibilities differently, so the authors address how to take that into consideration when a treasured employee asks for extended leave to care for a grandparent. And a new section called "Conversations That Count" offers discussion questions for sparking deeper conversation around the topics in the book. This new edition will ensure that Love 'Em or Lose 'Em will continue to help managers all over the world create a supportive workplace culture so they can fight burnout and keep the people they can least afford to lose.

Contents:

Intro

Title Page

Copyright Page

Dedication

Contents

Introduction: A Proven Approach to Managing and Leading

Get What You Need from This Book

1. Ask * Why Do You Stay

2. Buck * It Stops Here

3. Careers * Support Growth

4. Dignity * Show Respect

5. Enrich * Energize The Job

6. Family * Get Friendly

7. Goals * Expand Options

8. Hire * Fit Is It

9. Information * Share It

10. Jerk * Don’t Be One

11. Kicks * Get Some

12. Link * Create Connections

13. Mentor * Be One

14. Numbers * Run Them

15. Opportunities * Mine Them

16. Passion * Encourage It

17. Question * Reconsider The Rules

18. Reward * Provide Recognition

19. Space * Give It

20. Truth * Tell It

21. Understand * Listen Deeper

22. Values * Define and Mine

23. Wellness * Sustain It

24. X-plore Generations * Beware and Be Aware

25. Yield * Power Down

26. Zenith * Go For It

Conversations That Count

Notes

Acknowledgments

Index

About the Authors

Beyond the Book.

Notes:

Includes index.

Description based on print version record.