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Handbook of Community Management : A Guide to Leading Communities of Practice / Stan Garfield.

de Gruyter eBooks Complete Available online

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Format:
Book
Author/Creator:
Garfield, Stan, author.
Contributor:
Walter de Gruyter & Co.
Series:
Knowledge Services Ser.
Language:
English
Subjects (All):
Communities--Economic aspects.
Communities.
Communities--Social aspects.
Genre:
Dictionaries.
Physical Description:
1 online resource.
Place of Publication:
Berlin ; Boston : De Gruyter Saur, [2020]
Language Note:
In English.
System Details:
text file PDF
Contents:
Frontmatter
Series editor's foreword: About knowledge services
Preface
Acknowledgements
Contents
Chapter 1. Vision and benefits for communities and knowledge services
Chapter 2 Ten principles for communities
Chapter 3 Creating, building, and sustaining communities
Chapter 4 Types of communities
Chapter 5 Use cases for communities
Chapter 6 The community creation process
Chapter 7 Preventing redundant communities
Chapter 8 The role of the communities program manager
Chapter 9 The role of the community manager
Chapter 10 Community goals, measurements, and incentives
Chapter 11 The 90-9-1 rule of thumb for community participation
Chapter 12 Culture and communities
Chapter 13 Tools for communities
Chapter 14 Examples of communities
Chapter 15 20 Pitfalls to avoid
Appendix: Resources for learning more about communities
About the Author
Index
Notes:
Electronic reproduction. Berlin Available via World Wide Web.
Description based on online resource; title from PDF title page (publisher's Web site, viewed 15. Sep 2020).
Other Format:
Print version:
ISBN:
9783110673739
3110673738
Publisher Number:
40030252841
Access Restriction:
Restricted for use by site license.

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