Operations management : a modern approach / [edited by] Rae Simons.

Format:

Book

Contributor:

Simons, Rae.

Language:

English

Subjects (All):

Production management--Textbooks.

Production management.

Industrial management--Textbooks.

Industrial management.

Physical Description:

1 online resource (319 p.)

Edition:

1st ed.

Place of Publication:

Oakville, Ont. : Apple Academic Press, 2011.

Language Note:

English

Summary:

This book looks at a selection of important business management techniques from a variety of countries and types of businesses. It discusses interorganizational information systems development, organizational performance management, activity-based cost systems, financial decision-making processes, teleworking (or telecommuting), customer-focused process improvement, the communicative nature of innovation processes and the impact of this on innovation management, a model of ebusiness systems that allows for emergent factors, and much more.

Contents:

Front Cover; Contents; Introduction; 1. Managing Innovation as Communicative Processes: A Case of Subsea Technology R&D; 2. Deferred Action: Theoretical Model of Process Architecture Design for Emergent Business Processes; 3. The Survey of the Political Costs and Firm Size: Case from Iran; 4. An Evaluation of Inter-Organisational Information Systems Development on Business Partnership Relations; 5. Rational Exuberance and Revival of the U.S. Automotive Sector; 6. A Neuroanatomical Approach to Exploring Organizational Performance; 7. Neural Networks and their Application to Finance

8. Implementing the Activity Base Costing System: A Case Study on Dakota Office Supply9. Profitability of the Greek Football Clubs: Implications for Financial Decisions Making; 10. Teleworking in United Arab Emirates (UAE): An Empirical Study of Influencing Factors, Facilitators, and Inhibitors; 11. The Role that Personality and Motivation Play in Consumer Behaviour: A Case Study on HSBC; 12. Mobile Technology and the Value Chain: Participants, Activities and Value Creation

13. Cost Effectiveness of Community-Based Therapeutic Care for Children with Severe Acute Malnutrition in Zambia: Decision Tree Model14. Integrating Chronic Care and Business Strategies in the Safety Net: A Practice Coaching Manual; 15. Customer Complaints as a Source of Customer-Focused Process Improvement: A Constructive Case Study

Notes:

Description based upon print version of record.

Includes bibliographical references and index.

ISBN:

9780429088278

0429088272

9781466559974

1466559977

OCLC:

811507277