Measurement demystified : creating your L&D measurement, analytics, and reporting strategy / David Vance and Peggy Parskey.

Format:

Book

Author/Creator:

Vance, David, 1745-1813, author.

Parskey, Peggy, author.

Language:

English

Subjects (All):

Manpower planning.

Personnel management--Study and teaching.

Personnel management.

Career development.

Physical Description:

1 online resource (386 pages)

Place of Publication:

Alexandria, VA : American Society for Training & Development, [2021]

Summary:

"Your Groundbreaking Framework for Measurement and Reporting Most people find measurement, analytics, and reporting daunting-and L&D professionals are no different. As these practices have become critically important for organizations' efforts to improve performance, talent development professionals have often been slow to embrace them for many reasons, including the seeming complexity and challenge of the practices. Few organizations have a well-thought-out measurement and reporting strategy, and there are often scant resources, limited time, and imperfect data to work with when organizations do attempt to create one. Measurement Demystified: Creating Your L&D Measurement, Analytics, and Reporting Strategy is a much-needed and welcomed resource that breaks new ground with a framework to simplify the discussion of measurement, analytics, and reporting as it relates to L&D and talent development practitioners. This book helps practitioners select and use the right measures for the right reasons; select, create, and use the right types of reports; and create a comprehensive measurement and reporting strategy. Recognizing the angst and reluctance people often show in these areas, authors and experts David Vance and Peggy Parskey break down the practices and processes by providing a common language and an easy-to-use structure. They describe five types of reports, four broad reasons to measure, and three categories of measures. Their method works for large and small organizations, even if yours is an L&D staff of one or two. The guidance remains the same: Start small and grow. Measurement Demystified is a great first book for talent development professionals with no prior knowledge of or experience with measurement and a valuable resource for measurement experts. Those adept at lower levels of training evaluation will grow their knowledge base and capabilities, while measurement experts will discover shortcuts and nuggets of information to enhance their practices. A more comprehensive treatment of these important topics will not be found elsewhere"-- Provided by publisher.

Contents:

Intro

Title Page

Copyright

Contents

List of Figures

List of Tables

Foreword

Preface

Introduction

Part I. Foundations of Measurement

1. The Talent Development Reporting Principles (TDRp) Framework

Reasons for Measuring

A Framework for Measurement

Measurement Maturity

TDRp Measures

TDRp Reports

The Complete TDRp Framework

Integration of the TDRp Framework With Other Standard-Setting Efforts

Conclusion

2. Introduction to Basic Measures

The Consequences of Focusing on a Single Type of Measure

The Solution: Be Purposeful About What You Measure

Part II. Measurement

3. Efficiency Measures

Formal Learning Measures

Informal Learning Measures

4. Effectiveness Measures

The Five Levels of Effectiveness Measures

Level 1: Reaction

Level 2: Learning

Level 3: Behavior and Application

Level 4: Results and Impact

Level 5: ROI

5. Outcome Measures

The Importance of Outcome Measures

Most Common Outcome Measures

Types of Outcome Measures

Application Rate as a Leading Indicator

Flexibility in Creating Outcome Measures

The Special Case of Competency Measures

6. Creating a Measurement Strategy

Why a Measurement and Reporting Strategy Is Important

Steps to Create a Measurement Strategy

Elements of a Measurement and Reporting Strategy

7. Selecting Measures

Measures for Programs

Measures for General Studies Courses

Department Initiatives

Other Measures the CLO May Request

Part III. Reporting

8. Reporting

Types of Reports and Data Displays

Reporting to Inform

Reporting to Monitor

Reporting to Evaluate and Analyze

Reporting to Manage

9. The Three Management Reports

Running Learning Like a Business.

The TDRp Management Reporting Framework

10. Creating Your Reporting Strategy

Report Types and Formats

Plans to Generate and Distribute the Reports

Resources Required for Reporting

11. Creating Plans

Creating Plans for Outcome Measures

Creating Plans for Efficiency and Effectiveness Measures

12. Reporting Year-to-Date Results and Making Forecasts

Reporting YTD Results

Making Forecasts

Part IV. Putting It All Together

13. Implementing Measurement and Reporting

L&amp

D's Opportunity

What's Changing?

Managing the Change

Tools and Templates

14. Pulling It All Together

Key Takeaways

Opportunities

Closing Thoughts

Appendixes

A. History of the TDRp Approach

B. Sample Roles and Responsibilities Agreement

C. Sample Measurement and Reporting Strategy

D. Sample TDRp Implementation Plan

E. Glossary

F. Resources on Survey Design

References

Index

About the Authors

Back Cover.

Notes:

Description based on print version record.

Includes bibliographical references and index.

ISBN:

1-950496-86-4