Recruiting, retaining, and promoting culturally different employees / Lionel Laroche, Don Rutherford.

Format:

Book

Author/Creator:

Laroche, Lionel.

Contributor:

Rutherford, Don.

Language:

English

Subjects (All):

Diversity in the workplace.

Personnel management.

Physical Description:

1 online resource (319 p.)

Edition:

1st edition

Place of Publication:

Boston, Mass. : Elsevier Inc., 2007.

Language Note:

English

System Details:

text file

Summary:

The USA and Canada welcomes every year significant numbers of immigrant professionals who have high levels of formal education (Bachelors, Masters and Ph.D.) as well as extensive experience; yet a significant fraction of these immigrants are unemployed or underemployed. The purpose of this book is to help US and Canadian organizations make full use of the significant human capital that immigrants represent. This book will help organizations: Modify their recruitment and selection process to avoid rejecting culturally different candidates for reasons that are no

Contents:

Recruiting, Retaining, and Promoting Culturally Different Employees; Copyright; Contents; Acknowledgments; Prologue; 1 Introduction: Culture and Recruitment; Culture Defined; National Culture; Iceberg Analogy; Culture Is About Making Choices; Generalizations and Stereotypes; Definitions and Terms; 2 Screening Résumés; North American Recruitment and Selection Process; Comparing North American Recruitment and Selection Processes with Other Regions; Résumé Differences Across Cultures; Why Culturally Different Résumés Do Not Reach Their Target Audience; Action Steps for the Organization

3 Interviewing CandidatesTelephone Interviews; Face-to-Face Interviews; Testing; Action Steps for the Organizations; 4 Helping Immigrants Find Jobs; Who Are You and How Can You Possibly Help Me?; The Résumé Is Not the First Step in the Process; The Job Search; Keeping in Touch; 5 Helping International New Hires Adapt to the Organization; Culture Shock and Adjustment; New Employee Orientation, Coaching, and Support; Summary; 6 Cross-Cultural Communication; Introduction to Communication; Nonverbal Communication Differences; Verbal Communication Differences; Written Communication

"The Medium Is the Message"More Communication Ideas; Summary; 7 Retention-Part 1: Manager-Employee Relations; Hierarchy in Manager-Employee Relations; Cross-Cultural Feedback; Summary; 8 Retention-Part 2: Teamwork; Individualism; Hierarchy; Risk Tolerance; Issues of Building Cross-Cultural Teams; Summary; 9 Promotion; Rewards and Recognition; Promotions; How Can Culturally Different People Reach Their Professional Objectives in North American Organizations?; How Can North American Organizations Help Their Culturally Different Employees Reach Their Professional Objectives?; 10 Conclusions

Individual Employee and Manager BenefitsCompany Benefits; Final Words of Advice; Appendix: Global and North American Migration Demographics; Bibliography/Recommended Reading List; Index

Notes:

Description based upon print version of record.

Includes bibliographical references and index.

ISBN:

1-136-36959-7

1-280-74751-X

9786610747511

0-08-046833-0

9780080468334

OCLC:

437176025