Troubleshooting for trainers / Sophie Oberstein.

Format:

Book

Author/Creator:

Oberstein, Sophie, author.

Language:

English

Subjects (All):

Employees--Training of.

Employees.

Physical Description:

1 online resource (360 pages)

Edition:

1st edition

Place of Publication:

Alexandria, Virginia : Association for Talent Development, [2020]

System Details:

text file

Summary:

Your Fix-It Guide to Training When you need to repair an appliance on the fritz, you can consult the instruction manual. But if you’re stuck when designing or facilitating training, what resource can you turn to for solutions to your problem? Part troubleshooting guide, part introduction to training design and delivery, Troubleshooting for Trainers delivers in-the-moment fixes and longer-term solutions for common challenges at every stage of the learning and development process. Pull it out when you’re in a predicament, flip to the related challenge listed in the table of contents, and find some immediate relief. Better yet, use it to discover tips and strategies that will help you proactively avoid the crises new trainers face. Covering more than 40 challenges, the book offers solutions for when: you feel a lack of personal and professional credibility training isn’t well regarded you don’t have enough resources you have minimal learning design expertise you’re uncertain about measurement and reporting metrics live training surprises throw you for a loop you encounter challenging participants. Perfect for the busy trainer, each chapter briefly describes a challenge for trainers, offers a series of solutions for overcoming it, and includes some resources to go deeper about the topic. Job aids and sample worksheets accompany the solutions. “If only I knew this when I was starting out.” Experienced trainers often express this sentiment later in their careers. Why wait? The next time you’re at a training impasse, troubleshoot your way out.

Contents:

Intro

Title Page

Copyright

Contents

Introduction

Section 1-Lack of Credibility

1. I'm a ______, Not a Trainer

2. I'm Newer and Less Experienced in This Role

3. I Don't Have Any Influence Over Learners or Stakeholders

4. I Don't Know What's Just a Fad

5. I've Never Managed a Training Project Before

Section 2-Training Isn't Well Regarded

6. I'm Not Seen as a Value-Added Partner to the Organization

7. I Don't Know How to Showcase the Successes of Our Training

8. My Organization Thinks Active Learning Takes Too Much Time

9. No One Is Signing Up for My Courses

10. No One Is Showing Up to My Courses

Section 3-Lack Of Resources

11. I Have No Budget for Training

12. I'm a One-Person Department

13. I've Been Asked to Bring in a Consultant, and I've Never Had to Find One Before

14. There's No Professional Development for Me

Section 4-Limited Learning Design Experience

15. I've Been Asked to Provide Training, But I Don't Think It's Going To Help

16. I've Been Asked to Create Training on a Topic I Know Nothing About

17. I Don't Have an Instructional Design Background

18. I Want to Design Interactive Sessions, But I'm Not That Creative

19. I Want My Materials to Look Good-and Be Effective

20. I've Been Asked to Convert Training From Classroom to E-Learning and I Don't Know Where to Begin

21. I Don't Know How to Produce Asynchronous E-Learning

22. I'm Not Sure My Training Is "Sticky"

23. I'm Not Sure How to Design Informal Learning

24. My Learners Are Overwhelmed With Digital Information

Section 5-Uncertainty Around Measurement

25. I'm Not Sure How to Show the Effect of Our Work on Organizational Imperatives

26. I've Never Designed a Knowledge Quiz Before

27. I Don't Know How to Construct Valid, Reliable Test Questions.

28. I'd Like My Level 1s to Be More Than Smile Sheets

Section 6-Live Training Surprises

29. I'm Nervous

30. The Technology Isn't Working

31. The Training Room Isn't Right

32. They're Not Hooked From the Start

33. Participants Aren't Taking Risks

34. Participants Seem Confused

35. I Don't Know How to Respond to Their Questions

36. I'm Always Rushing at the End of My Sessions

37. I'm Not Ending on a Strong Note

Section 7-Challenging Participants

38. Someone Is Monopolizing the Session

39. Someone Is Complaining Out Loud About Every Aspect of the Session

40. Someone Is Challenging Everything I Say

41. An Individual, or Entire Group, Keeps Going off on Tangents

42. A Few People Aren't Saying Anything at All

43. There Are Varied Skill Sets and Expectations Among Participants

44. My Participants Are Distracted and Multitasking

45. People Keep Showing Up Late

Conclusion

References

Index

About the Author

Back Cover.

Notes:

Description based on print version record.

Includes bibliographical references and index.

ISBN:

9781952157172

195215717X

OCLC:

1226354887