Routledge companion to managing digital outsourcing / edited by Erik Beulen and Pieter M. Ribbers.

Format:

Book

Contributor:

Beulen, Erik, editor.

Ribbers, Pieter, editor.

Series:

Routledge companions

Routledge companions in business, management and accounting

Routledge handbooks

Language:

English

Subjects (All):

Contracting out--Management.

Contracting out.

Genre:

Electronic books.

Physical Description:

1 online resource.

Place of Publication:

Abingdon, Oxon ; New York, NY : Routledge Taylor & Francis Group, 2020.

System Details:

text file

Biography/History:

Erik Beulen is full Professor of Information Management at Tilburg University, NL and Academic Director of the executive MSc Information Management at TIAS Business School. He has extensive international industry and consulting experience including with Accenture, Alvarez & Marsal, Atos, The Boston Consulting Group and KPMG. Pieter M. Ribbers is Emeritus Professor at Tilburg University, NL, and held the chair of Information Management at the School of Economics and Management. He has served as dean, head of department, academic director of executive programs in Information Management, author and consultant for almost 30 years, and has (co-) authored several books and many journal publications.

Summary:

This unique comprehensive collection presents the latest multi-disciplinary research in strategic digital outsourcing and digital business strategy, providing a management decision-making framework for successful long-term relationships and collaboration based on trust and governance. Part I: Innovation in Business Models and Digital Outsourcing takes an internal company perspective on strategic digital outsourcing, and the importance of trust in outsourcing relationships. Part II: Inter-organizational Relations and Transfer explores topics underpinning service recipients and service suppliers' relationships including governance, knowledge transfer and legal aspects. Part III: From On-site to Cloud discusses the challenges presented by moving to a cloud environment, including risks and controls. Part IV: Developments to Come explores emerging technologies and their impact on digital outsourcing such as blockchain and the Internet of Things. In a fiercely competitive market, companies must transform their business models and embrace new approaches. This Companion provides a comprehensive management overview of strategic digital outsourcing and is an invaluable resource for researchers and advanced students in business and strategic information management, as well as a timely resource for systems professionals.

Contents:

Cover

Half Title

Title Page

Copyright Page

Table of Contents

Notes on Contributors

Digital Outsourcing

Part 1 Innovation in Business Models and Digital Outsourcing

1 Strategic Sourcing In Turbulent Times: The Impact of Trust and Partnership

2 Influence Of New Business Models and Technology on Technology Strategy and Partnerships

3 Enterprise Architecture

4 Agile and Devops in the Context of Enterprise Architecture and It Architecture

5 Supply Chain Coordination And Integration

6 Offshore Outsourcing

7 Impact Sourcing (Socially Responsible Outsourcing)

8 Samurais and Ninjas: Ambidexterity @ Axa Konzern Ag

9 Can Outsourcing Improve Competitive Advantage in Direct Retail Banking?

Part 2 Inter-Organizational Relations and Transfer

10 Governing and Orchestrating Relationships in Outsourcing with Multiple Vendors

11 Knowledge Transfer in the Transition Phase: Review of the Literature and Implications for Digital Business Strategy and Agility

12 Tackling the Challenge of Transition Phases with Kaiwa: How to Steer the Critical Success Factors of Human Interaction

13 Parties, Partners and the Law. Some Contractual and Compliance Issues in Digital Outsourcing

Part 3 from On-Site To Cloud

14 Welcome Mission Critical Cloud

15 Gravitation of Saas-Centric Cloud Platforms

16 Governing Cloud Computing Services: Risks and Mitigating Controls

17 When the Cloud Runs Out of Its Silver Lining

Part 4 Developments to Come

18 Blockchain And Other Distributed Ledgers

19 Internet of Things

Index

Notes:

Includes bibliographical references and index.

Description based on online resource; title from digital title page (viewed on August 12, 2020).

Other Format:

Print version:

ISBN:

9781351037778

1351037773

9781351037761

1351037765

9781351037754

1351037757

9781351037785

1351037781

OCLC:

1163961480

Access Restriction:

Restricted for use by site license.