ABC of clinical communication / edited by Nicola Cooper, John Frain.

Format:

Book

Contributor:

Cooper, Nicola, editor.

Frain, John, editor.

Series:

ABC series (Malden, Mass.)

ABC Series

Language:

English

Subjects (All):

Medical personnel and patient.

Physical Description:

1 online resource (89 pages) : illustrations.

Place of Publication:

Chichester, [England] : Wiley Blackwell, 2018.

Summary:

Clinical communication underpins safe patient care. The effective health professional sees illness through the patient's eyes and understands what matters most to him or her. Effectiveness means gathering hard clinical data about the physical changes affecting the patient, understanding why the patient is concerned, conveying this to other health care professionals and involving the patient at every stage of management decisions. The evidence for good clinical communication is well established, although there are challenges. While listening is the basis of sound diagnosis and clinical reasoning, its absence affects patient outcomes particularly when patients are not permitted to make their concerns known or when there are gaps in information flow or communication between the professionals caring for them. The ABC of Clinical Communication considers the evidence pertinent to individual encounters between patients and their health professionals, how to achieve efficient flow of information, the function of clinical teams and developing a teaching programme. Topics covered include: The consultation Clinical communication and personality type Shared decision making Communication in clinical teams Communication in medical records Communication in specific situations, including mental health and end of life Teaching clinical communication The chapter authors are clinicians involved in communicating with patients, research and training healthcare professionals of the future. This team reflects the multidisciplinary approach required to develop effective clinical communication.

Contents:

Why clinical communication matters

The consultation

Clinical communication and personality type

Shared decision making

Communication in clinical teams

Communication in medical records

Advanced communication for specific situations

Communication and mental health

Communication at the end of life

Teaching clinical communication.

Notes:

Includes bibliographical references at the end of each chapters and index.

Description based on print version record.

ISBN:

1-119-24697-0

1-119-24700-4

9781119247005