Organizing for reliability : a guide for research and practice / edited by Rangaraj Ramanujam and Karlene H. Roberts.

Format:

Book

Contributor:

Ramanujam, Rangaraj, editor.

Roberts, Karlene H., editor.

Series:

High reliability and crisis management.

High Reliability and Crisis Management

Language:

English

Subjects (All):

Organizational effectiveness.

Reliability.

Organizational resilience.

Management.

Physical Description:

1 online resource (327 pages) : illustrations.

Edition:

1st ed.

Place of Publication:

Stanford, California : Stanford Business Books, 2018.

Summary:

Increasingly, scholars view reliability—the ability to plan for and withstand disaster—as a social construction. However, there is a tendency to evoke this concept only in the face of catastrophes, such as the British Petroleum oil spill or the Space Shuttle Challenger explosion. This book frames reliability as a fundamental issue in the study of organizations—one that can also improve day-to-day operations. Bringing together a diverse cast of contributors, it considers how we can account for the ability of some organizations to maintain high reliability and what we can learn from them. The chapters distinguish reliability from related lines of inquiry; take stock of relevant research from different disciplinary perspectives; highlight implications for practice; and identify directions, questions, and priorities for future research. The first of its kind in over twenty years, this volume delivers a dynamic base of shared knowledge and an integrative research agenda at a time when organizational reliability has never been so important.

Contents:

Front matter

Contents

Acknowledgments

1. Advancing Organizational Reliability

2. The Multiple Meanings and Models of Reliability in Organizational Research

3. Three Lenses for Understanding Reliable, Safe, and Effective Organizations: Strategic Design, Political, and Cultural Approaches

4. Mindful Organizing

5. Reliability through Resilience in Organizational Teams

6. How High Reliability Mitigates Organizational Goal Conflicts

7. Organizational Learning as Reliability Enhancement

8. Metaphors of Communication in High Reliability Organizations

9. Extending Reliability Analysis across Organizations, Time, and Scope

10. Organizing for Reliability in Health Care

11. Organizing for Reliability in Practice: Searching for Resilience in Communities at Risk

12. Applying Reliability Principles: Lessons Learned

Epilogue

Contributors

Index

Notes:

Includes bibliographical references and index.

Description based on print version record.

ISBN:

9781503604537

1503604535

OCLC:

1005801706