Integrated management of processes and information / Kenneth A. Shaw.

Format:

Book

Author/Creator:

Shaw, Kenneth A. (Kenneth Alan), 1941- author.

Series:

2013 digital library.

Quantitative approaches to decision making collection. 2163-9582

Quantitative approaches to decision making collection, 2163-9582

Language:

English

Subjects (All):

Business information services.

Information resources management.

Decision support systems.

Management information systems.

Physical Description:

1 online resource (204 p.)

Edition:

First edition.

Place of Publication:

New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2013.

Language Note:

English

Summary:

Each step in a company's manufacturing, service, and information processes uses, creates, supplies, and stores information. In many businesses, the information processes are managed separately from other business processes. However, they should be considered together with other operations in a process to develop more effective and less-expensive methods for acquiring and using that information. Using a conversational tone, the author discusses a number of the procedural and managerial policy considerations for small and large businesses regarding information technology, process management, and business choices. The discussion focuses more on informing the reader about process-oriented concepts and management options available rather than providing specific recommendations regarding which process or information strategy to use.

Contents:

Contents

List of illustrations

Preface

Acknowledgments

Introduction

1. Changing role of processes and information

2. Nature of information

3. Modeling integrated information and processes

4. Use and acquisition of information

5. Alphabet soup, big data, cloud computing, DSS, ERP, VoIP

6. Managerial considerations

Appendix A. Glossary

Appendix B. Acronym and symbol definitions

Appendix C. Excel tips and useful functions

Notes

References and bibliography

Index.

Notes:

Part of: 2013 digital library.

Includes bibliographical references (pages 171-176) and index.

Title from PDF title page (viewed on November 5, 2013).

OCLC:

862232845