Effective management of benchmarking projects : practical guidelines and examples of best practice / Mohamed Zairi.

Format:

Book

Author/Creator:

Zairi, Mohamed.

Language:

English

Subjects (All):

Benchmarking (Management).

Total quality management.

Physical Description:

1 online resource (355 p.)

Edition:

1st edition

Place of Publication:

Oxford ; Boston : Butterworth-Heinemann, c1998.

Language Note:

English

System Details:

text file

Summary:

Effective Management of Benchmarking Projects shows you how to apply benchmarking to a variety of projects. Effective Management of Benchmarking Projects equips the project team or manager with all the necessary competence for managing projects effectively. This practical book begins with definitions of 'what to benchmark' and ends with a stimulating real case study where a benchmarking project was conducted by observing all the necessary rules and with total adherence to the various protocols.This book deals with the application of

Contents:

Effective Management of Benchmarking Projects: Practical Guidelines and Examples of Best Practice; Copyright; Contents; Acknowledgements; Introduction; 1 Rank Xerox: where the benchmarking story started; 2 The strategic application of benchmarking for best practice: a prioritization tool; 3 Partner selection; 4 The ethics of benchmarking: how to handle secrecy and sensitive issues; 5 The value of industrial visits; 6 The value of benchmarking awards; 7 The process of benchmarking in practice; 8 The diversity of benchmarking: examples of best practice

9 Bringing it all together: effective project managementIndex

Notes:

Description based upon print version of record.

Includes bibliographical references and index.

ISBN:

9786612380594

9781136408519

1136408517

9781282380592

1282380591

9780080505107

0080505104

OCLC:

609850835