Intelligent disobedience : the difference between good and great leaders / Bob McGannon.

Format:

Book

Author/Creator:

McGannon, Bob, 1960- author.

Language:

English

Subjects (All):

Leadership.

Executives.

Performance.

Physical Description:

1 online resource (153 pages) : illustrations, tables

Edition:

1st edition

Other Title:

Difference between good and great leaders

Place of Publication:

London [England] ; New York, New York : Routledge, 2018.

System Details:

text file

Summary:

Obeying all of the rules rarely generates breakthrough business performance because it does not generate new approaches. Breaking the rules randomly does not work either. Intelligent disobedience values improved business performance over compliance with the rules, when conditions permit. This is the essence of intelligent disobedience: knowing when and how to break, bend, or invent new rules to get better outcomes. This book promotes enhanced performance by promoting a higher form of ethics. Intelligent disobedience seeks to surface hidden truth and to produce actions that are of higher integrity to yield superior results. The book guides the reader to evaluate their work environment, current business results, and risk, to determine if, when, and how acting with intelligent disobedience can enhance their business outcomes and their career. Intelligent Disobedience: The Difference between Good and Great Leaders seeks to: enhance the reader’s business success; help the reader examine methods for proposing potentially unpopular directions or opinions; propose a decision-making process for when the reader should "bend or break the rules" – leveraging common sense over common processes on an exception basis; guide the reader to determine instances in which improved outcomes are better than ensuring compliance with corporate norms or management directions. This rich and sophisticated book interweaves real-life experiences from successful leaders with the themes of human psychology, ethics, decision making, delegation, communicating upwards and downwards ... Everything the senior manager needs to survive and thrive in a complex, uncertain, ambiguous, and fast-changing world.

Contents:

Intelligent Disobedience- Front Cover

Intelligent Disobedience

Title Page

Copyright Page

Dedication

Contents

List of figures

List of tables

Acknowledgements

Introduction

Chapter 1: What is intelligent disobedience?

Intelligent disobedience from different viewpoints

Effective intelligent disobedience involves balancing risks

Intelligent disobedience and personal integrity

Doing your homework

Conclusion

Notes

Chapter 2: Vanquishing remorse

A lifetime of remorse

What causes remorse?

Remorse develops over time

Positive intent is the antidote to remorse

Trusting your intuition

The problem with avoiding discomfort

How to outwit fear

Are you powerless?

Chapter 3: A higher form of ethics

The fundamentals of ethical intelligent disobedience

Respect for the individual: sharing the truth

Unethical approaches: the risks of acting impulsively and not acting at all

A silent ethical group could be on your side, supporting your ethical intelligent disobedience

Is intelligent disobedience "playing politics"?

Educating and informing versus deceiving

Appropriately acting beyond your scope of responsibility

Using power ethically

Chapter 4: Simple and commonplace intelligent disobedience

Society's reliance on intelligent disobedience

Examples of simple, quiet intelligent disobedience

Encouraging skepticism

Focusing on positive trends and the areas of most concern

Moving from resistance to participation

Using a deliverables map

Doing the unexpected can yield substantial results

Changing your tone

Note

Chapter 5: Redefining courage

A context for courage

Healthy ownership of the outcome

Recognizing and celebrating courageous intelligent disobedience.

The desire to operate smartly

Assessing business impact

The realistic impact on you and your family

Evaluating flexibility in your current job

Your intuition

Your ability to "do your homework"

Your personal view on ethics

An intelligent disobedience decision model: assessing courage and risk

Chapter 6: History is rarely made by the well behaved

Following the rules with intelligent disobedience

Showing up can constitute intelligent disobedience

Changing the game: "badge in the box" meetings

Not taking action can be intelligent disobedience

Fulfilling your responsibilities as a form of intelligent disobedience

Cancel an initiative, and disregard the money you have spent

Intelligent disobedience through relentless persistence

Chapter 7: Share the truth

A perspective on truth

Collecting truths

Share truth universally - even with tough customers

Sharing the whole truth

Lying as an act of intelligent disobedience

Dealing with those who can't handle the truth

Chapter 8: Authorizing control by relinquishing control

Characteristics of intelligently disobedient team members

How and when to check in

Comfort and competence with intelligent disobedience techniques varies

Use scenarios to evaluate candidates for intelligent disobedience

Progressive authorization of intelligent disobedience

Mapping intelligent disobedience characteristics to authority levels

An intelligently disobedient interviewing technique: enabling intelligent disobedience with a team

Chapter 9: Storytelling

The 30-second/3-minute/30-minute approach

"Gold rings" or "aspirin"

A 30/3/30 story example

Utilizing tools: information-rich, single-page diagrams

Familiar dialog and scenarios.

The language of risk and reward: triggering emotions

Intelligent disobedience and the business case

Helping others to craft their own stories

Chapter 10: Lessons learned

Overestimating the depth of a relationship

A lack of homework and communication

An intended outcome, but the wrong result

Unhealthy ownership: intelligent disobedience becomes expected

One too many failures

Oops, he did it again!

Chapter 11: Learning from successful intelligent disobedience

Being authentic to your higher purpose

Refuse a direction and discover truth

Trust and the chess master

Sometimes the witness should not "just answer the question!"

Support curiosity, convey confidence, and embrace modesty

Chapter 12: A call to action: the next step is yours

Online resources

Keynote presentations and workshops

Start a community of practice (CoP)

Coaching

Let's get social!

Goodbye . . . for now

Index.

Notes:

"A Gower Book"--Cover.

Includes index.

Description based on print version record.

Includes bibliographical references and index.

ISBN:

9781351713290

1351713299

9781351713306

1351713302

OCLC:

1057309646