Managing Conflict with Direct Reports (Portuguese for Europe) / Popejoy, Barbara.

Format:

Book

Author/Creator:

Popejoy, Barbara, author.

McManigle, Brenda, author.

Series:

Guias "Passar das ideias à prática"

CCL ; No. 00418PT

Standardized Title:

Managing conflict with direct reports. Portuguese

Language:

English

Portuguese

Subjects (All):

Conflict management.

Communication in management.

Interpersonal communication.

Interpersonal relations.

Physical Description:

1 online resource (32 pages)

Edition:

1st edition

Place of Publication:

Center for Creative Leadership, 2019.

System Details:

text file

Summary:

Conflict between managers and direct reports affects their work and influences how productive and effective an organization can be. Managers who can see both sides of a conflict can resolve it, but that means assessing the differences between themselves and their direct reports and finding out how those differences impact the conflict. With that knowledge they can make a plan to use before, during, and after a conflict resolution session that clarifies performance expectations and provides ongoing feedback for support and development.

Notes:

Online resource; Title from title page (viewed June 6, 2019)

Date of publication from resource description page.

Originally published in English under title: Managing conflict with direct reports, Center for Creative Leadership, ©2002. Cf. Title page verso.

Includes bibliographical references.

OCLC:

1123220663