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Operations management : policy, practice and performance improvement / Steve Brown ... [et al.].
- Format:
- Book
- Language:
- English
- Subjects (All):
- Production management.
- Physical Description:
- 1 online resource (449 p.)
- Edition:
- 1st edition
- Place of Publication:
- Oxford ; Boston : Butterworth-Heinemann, 2001.
- Language Note:
- English
- System Details:
- text file
- Summary:
- 'Operations Management: policy, practices, performance improvement' is the latest state-of-the-art approach to operations management. It provides new cutting edge input into operations management theory and practice that cannot be found in any other text. Discussing both strategic and tactical inputs it combines and balances service and manufacturing operations.* Cutting edge techniques accompanied by brand new case studies* Challenges standard approaches* Comprehensive coverage of strategic supply ma
- Contents:
- Operations Management Policy, Practice and Performance Improvement; Copyright; Contents; Acknowledgements; PART ONE OVERVIEW; Chapter 1 Operations management: content, history and current issues; Chapter 2 Operations strategy: the strategic role of operations; PART TWO POLICY; Chapter 3 Innovation: developing new products and services; Chapter 4 Operations processes: process choice and layout; developing new products and services; Chapter 5 Managing supply; PART THREE PRACTICE; Chapter 6 Managing capacity: managing transforming resources
- Chapter 7 Managing throughput: improving material, customer and information flowsChapter 8 Project management: content, history and current issues; PART FOUR PERFORMANCE IMPROVEMENT; Chapter 9 Managing quality; Chapter 10 Performance measurement and improvement; Chapter 11 World-class operations; Chapter S1 Analysing manufacturing operations: quantitative methods; Chapter S2 Analysing service operations: service delivery, queuing, and shift scheduling; Index
- Notes:
- Description based upon print version of record.
- Includes bibliographical references and index.
- ISBN:
- 9786611013479
- 9781136375477
- 1136375473
- 9781281013477
- 1281013471
- 9780080497594
- 0080497594
- OCLC:
- 52998364
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