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Revenue assurance : expert opinions for communications providers / [edited by] Eric Priezkalns ; with David Leshem. [et al.].
- Format:
- Book
- Language:
- English
- Subjects (All):
- Telecommunication0--Management.
- Telecommunication0.
- Revenue management.
- Physical Description:
- 1 online resource (364 p.)
- Edition:
- 1st edition
- Place of Publication:
- Boca Raton : Auerbach Publications, 2011.
- Language Note:
- English
- System Details:
- text file
- Summary:
- This cutting-edge reference represents a new phase in the talkRA project-an initiative dedicated to improving the discipline of revenue assurance (RA) for communication providers. From blog to podcasts and now a book, the project offers a platform for a select group of RA experts to share ideas and best practices in revenue assurance, revenue management, business intelligence, and fraud prevention in telecommunications and other industries. Drawing on the expertise and insights of some of the leading minds in RA, Revenue Assurance: Expert Opinions for Communication
- Contents:
- Front cover; Contents; Figures; Tables; Foreword; Acknowledgments; Authors; Abbreviations and Definitions; About This Book; Chapter 1. Beginning at the Beginning; Chapter 2. Revisiting the Foundations of Revenue Assurance; Chapter 3. Linking Revenue Assurance to Fraud Management; Chapter 4. Strategy, Scope, and Synergy; Chapter 5. Epistemology and Metrics; Chapter 6. Hammer and Tongs: The Tools of Revenue Assurance; Chapter 7. Managing Risk; Chapter 8. Understanding Controls; Chapter 9. Serving the Retail Customer; Chapter 10. Advanced Themes in Revenue Assurance
- Chapter 11. The Business of Revenue AssuranceChapter 12. Power to the People of Revenue Assurance; Chapter 13. Tangents on the Theme of Revenue Assurance; Chapter 14. The Future(s) of Revenue Assurance; Chapter 15. Anecdotes from the Edge of Revenue Assurance; Chapter 16. It Makes You Think . . .; Bibliography; Back cover
- Notes:
- An Auerbach book.
- Includes bibliographical references.
- Description based on print version record.
- ISBN:
- 1-04-006056-0
- 0-429-10710-2
- 1-4665-0805-1
- 1-4398-5151-4
- 9780429107108
- OCLC:
- 726016098
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