Project measurement / Steve Neuendorf.

Format:

Book

Author/Creator:

Neuendorf, Steve, 1951- author.

Series:

Project management essential library.

Project Management Essential Library

Language:

English

Subjects (All):

Project management.

Industrial management.

Physical Description:

1 online resource (85 p.)

Edition:

1st edition

Place of Publication:

Vienna, Virginia : Management Concepts, 2002.

Language Note:

English

System Details:

text file

Summary:

Offers step-by-step guidance on how to use specific quantitative actions-and-results assessments to ensure the success of key initiatives. This book aims at making you master the skills needed to incorporate stakeholder requirements into the structure and operation of the measurement program.

Contents:

Title Page; Copyright; About the Author; Dedication; Table of Contents; Preface; Acknowledgments; CHAPTER 1 Why Measure?; Some Myths and Facts about Measurement; Myth: Measurement Is Expensive; Myth: Measurements Can Be Used against the Persons Being Measured; Myth: Measuring Can Improve Processes; Demonstrating Leadership and Articulating Strategy; Enabling Management; Effecting Process Proficiency and Improvement; Aligning the Facets; CHAPTER 2 What Is Measurement?; What Are Measures?; What Are Metrics?; Characterization of Metrics by Purpose; The Building Blocks of Measurement

Critical Success Factors for a Measurement ProgramCHAPTER 3 Levels of Measurement; Executive Measurement Program; Management Measurement Program; Tactical Measurement Program; CHAPTER 4 Customers of Measurement; Stakeholder Analysis; Metrics That Satisfy a Purpose; Measures That Comprise a Metric; The Measurement Plan; CHAPTER 5 Implementing a Measurement Program; Challenges; Planning; Data Collection; Data Analysis; Data Reporting; CHAPTER 6 Measurement Program Maturity; Evolving a Measurement Program; Maturing the Measurement Program; Maintaining the Measurement Program

Focusing the Measurement Program-Special ProjectsCHAPTER 7 Quality, Cycle-Time, and Productivity Measures; Better: The Measurement of Quality; Faster: The Measurement of Cycle-Time; Cycle-Time versus Schedule; Cycle-Time versus Duration; Cycle-Time in Flow Systems; Cycle-Time in Queuing Systems; Backlog Profiling; Cheaper: The Measurement of Productivity; Improvement of Processes; Repetitive Processes; Nonrepetitive Processes; CHAPTER 8 Wrap-Up and Key Points; It's a Moving Target; Some Myths and Facts about Measurement; Types of Measures; Building Blocks for a Successful Measurement Program

One Size Does Not Fit AllStakeholder Analysis; Implementing a Measurement Program; It's in the Planning; Maturing the Measurement Program; Bibliography; Index

Notes:

Description based upon print version of record.

Includes bibliographical references and index.

Description based on print version record.

ISBN:

9781523096855

1523096853

9781567262209

1567262201