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Truth at work : the science of delivering tough messages / Mark Murphy.
- Format:
- Book
- Author/Creator:
- Murphy, Mark A. (Mark Andrew), author.
- Language:
- English
- Subjects (All):
- Communication in management.
- Truthfulness and falsehood.
- Business communication.
- Physical Description:
- 1 online resource (1 volume) : illustrations
- Place of Publication:
- New York : McGraw-Hill Education, [2017]
- Contents:
- Understand the truth killers (or why we resist the truth)
- Focus on the facts
- Take their perspective
- Set your goals
- Start a conversation, not a confrontation
- Create a word picture
- Listen with structure
- Share the facts.
- Notes:
- Description based on print version record.
- Includes bibliographical references and index.
- OCLC:
- 991530172
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