Creating knowledge advantage : the tacit dimensions of international competition and cooperation / Nigel Holden and Martin Glisby.

Format:

Book

Author/Creator:

Holden, Nigel, 1945- author.

Glisby, Martin, author.

Language:

English

Subjects (All):

International business enterprises--Management.

International business enterprises.

Competition, International.

Knowledge management.

Intercultural communication.

Physical Description:

1 online resource (270 p.)

Edition:

First edition.

Place of Publication:

Frederiksberg, Denmark : Copenhagen Business School Press, 2010.

Language Note:

English

Summary:

Tacit knowledge is one of the most important, yet least understood, resources of any business firm. Variously regarded as a source of wisdom, a store of creative power, and facilitator of competitive advantage, tacit knowledge has long been viewed as an organizational resource. In Creating Knowledge Advantage, Nigel Holden and Martin Glisby go beyond this to argue that tacit knowledge is also a significant factor which shapes and reshapes cross-cultural cooperation and competition. They illustrate this conviction with four case studies that take the reader into a wide variety of cultural contexts and they demonstrate very contrasting experiences in untapping tacit knowledge in international business operations. Although written with MBA students in mind, who are destined to become cross-cultural knowledge workers (though they may not have seen themselves in this way before), this pioneering book will appeal to all students and practitioners of international business for its cross-cultural insights about tacit knowledge in everyday business activities.

Contents:

Creating Knowledge Advantage; Copyright; Table of Contents; List of Figures, Tables and Textboxes; Foreword; References; Introduction; The book concept in brief; The structure of the book; Meeting an unusual challenge from IBM; Language; A book with MBA students in mind; References; Acknowledgements; Endnote; Chapter 1 Knowledge management: Practices, propositions or a philosophy?; Objectives of this chapter; Introduction; Knowledge and knowledge management; Tacit knowledge; Articulation; Tacit knowledge: The mighty claims; References; Endnotes

Chapter 2 Knowledge management's golden triangleObjectives of this chapter; Introduction; Mode, means and mechanism; The japanese language and tacit knowledge; Other languages and tacit knowledge; Knowledge management and the interplay of the world's languages; References; Chapter 3 Tacit knowledge: Why transfer is translation; Objectives of this chapter; Introduction; Transfer and translation; Useful concepts from translation theory; Translation as a network activity; Process and end-product quality; Accuracy of translation; Constraints on the production of good translation; Ambiguity

InterferenceLack of equivalence; Modelling knowledge transfer as translation; Translatability and convertibility; Back to tacit knowledge; References; Endnotes; Chapter 4 Exploring tacit knowledge in firms' cross-cultural interactions: Hazards and cautions; Objectives of this chapter; Introduction; The japanese business card; The case study approach; Our informant companies; On informants; Our questions; Interviews in practice; Interpretation for knowledge insights; Ethical issues; Allotropes of tacit knowledge; References; Endnotes

Chapter 5 Case study 1: Simply the group: Creating a knowledge-based chinese brandPart 1: The company background, philosophy, business growth; Prologue; The company background; Choon: From impeccable english to refined chinese; Richard Lim: Tax specialist, luxury car distributor, media buyer, and master marketer; Birth of simply thai; The lifestyle stores; The party people; Simply life magazine; Design issues; The village; Simply: The business concept; It's not guanxi, it's all about face; Management style and the future; Part 2: Interpretation for knowledge insights

More than a novel approachDimensions of tacit knowledge: Talent; Dimensions of tacit knowledge: Business insights; Guanxi: A buzz word for foreigners; Corporate social responsibility; Knowledge fusion; References; Chapter 6 Case study 2: DENSO corporation: Creating spirit for cutting-edge technology; Part 1: The company background, the DENSO spirit; Prologue; Introduction; Informants for this case study; The company background; DENSO vision 2015: 'Our goal' and the two action principles; Philosophy: Mission, management principles, and individual spirit; DENSO corporation's global network

Decoding DENSO's vision 2015, philosophy, and quality ideals

Notes:

Description based upon print version of record.

Includes bibliographical references and index.

Description based on print version record.

ISBN:

87-630-9941-1

1-62198-661-6

OCLC:

932340544