Having Difficult Conversations: A Guide for Managers/ with Marlene Chism.

Format:

Video

Author/Creator:

Chism, Marlene, speaker.

Contributor:

linkedin.com (Firm)

Language:

English

Genre:

Instructional films.

Educational films.

Video recordings.

Physical Description:

1 online resource

polychrome

Place of Publication:

Carpenteria, CA: linkedin.com, 2020.

System Details:

Latest version of the following browsers: Chrome, Safari, Firefox, or Internet Explorer. Adobe Flash Player Plugin. JavaScript and cookies must be enabled. A broadband Internet connection.

Summary:

In a course designed specifically for managers, learn about how and when to conduct a difficult conversation.

While inevitable, difficult conversations can be one of the most challenging parts of a manager?s job. Avoiding these conversations can be costly for organizations, resulting in absenteeism, poor performance, turnover, and even litigation. In this course, instructor Marlene Chism walks you through how to minimize emotional upset and conduct challenging conversations to achieve the best outcome for all parties. Marlene outlines four signs that it?s time to have a conversation, and what to do if you?ve waited too long. Learn about how to set the right tone for a productive interaction that can result in an improved relationship, and discover a conversation blueprint that can help make conversations easier and help you stay in control.

Participant:

Presenter: Marlene Chism

Notes:

2/12/20201

Access Restriction:

Restricted for use by site license.