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ServiceNow: Basic Administration/ with Shane Chagpar.
- Format:
- Video
- Author/Creator:
- Chagpar, Shane, speaker.
- Language:
- English
- Genre:
- Instructional films.
- Educational films.
- Video recordings.
- Physical Description:
- 1 online resource
- polychrome
- Place of Publication:
- Carpenteria, CA: linkedin.com, 2020.
- System Details:
- Latest version of the following browsers: Chrome, Safari, Firefox, or Internet Explorer. Adobe Flash Player Plugin. JavaScript and cookies must be enabled. A broadband Internet connection.
- Summary:
- Learn the fundamentals of administering ServiceNow. Learn how to configure key applications, explore uses and workflows for commonly accessed applications, and more.
- The ServiceNow platform can help IT teams boost customer satisfaction, decrease manual errors, and generally work smarter by leveraging the power of machine learning. Interested in learning how to use ServiceNow to build and manage workflows in your organization? In this course, instructor Shane Chagpar helps you get started by stepping through the fundamentals of administering the popular platform. Shane details how to configure and manage key applications, including the Service Catalog and the Configuration Management Database (CMDB). Plus, he explores how to best approach automation, access control rules, scripting, working with a knowledge base, and more.
- Participant:
- Presenter: Shane Chagpar
- Notes:
- 2/24/20201
- Access Restriction:
- Restricted for use by site license.
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