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Intel, customer experience innovation, and targeted promotion.

SAGE Video: Business and Management Available online

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Format:
Video
Contributor:
Kovacs, Eva, on-screen presenter.
Series:
AMA-TV.
AMA-TV
Language:
English
Subjects (All):
Marketing.
Genre:
Nonfiction television programs.
Internet videos.
Physical Description:
1 online resource (1 video file (4 min., 11 sec.)) : sound, colour.
Place of Publication:
Chicago, IL : American Marketing Association, 2013.
Language Note:
Closed-captions in English.
Summary:
This episode of AMA TV focuses on current and upcoming customer needs. First are a series of insights from futurist Brian David Johnson, then an examination of how an organization can improve the customer experience by reviewing currently available data.
Participant:
Presenter, Eva Kovacs.
Notes:
Description based on online resource; title from home page (viewed on July 13, 2016).
ISBN:
1-4739-8646-X
9781473986466
OCLC:
1001625572

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